Sandra L Gomske
Marshall,MO
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
Work History
Patient Services Representative
John Fitzgibbon Memorial Hospital
08.2023 - 06.2025
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the hospital.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Managed patient registration process, confirming data accuracy and completeness.
- Facilitated patient registration by accurately entering demographic and insurance information into electronic health record systems.
- Actively participated in team meetings focused on improving workflows and enhancing overall practice performance.
- Enhanced office efficiency by managing multi-line phone systems and promptly directing calls to appropriate personnel.
1st Assistant Manager
Casey's General Stores
01.2022 - 01.2023
- Established rapport with customers through personalized interactions that fostered loyalty while driving repeat business.
- Generated repeat business through exceptional customer service.
- Maintained an organized stockroom to facilitate efficient replenishment of sales floor merchandise.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Streamlined operational processes, reducing errors and improving overall efficiency.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed daily cash handling procedures, ensuring accuracy in transactions and maintaining financial security.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Provided ongoing feedback and coaching for employees to aid their professional development and improve their performance levels.
- Collaborated with the store manager to develop innovative marketing strategies that increased foot traffic and brand awareness.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Shipping/Receiving Clerk & Warehouse Checker
Swire Coca-Cola
03.2016 - 10.2021
- Maintained accurate computer records of materials weights, bill amounts, and identified variances using SAP.
- Regularly reviewed invoices and double-checked orders.
- Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Facilitated effective communication between warehouse staff through regular team meetings focused on addressing potential challenges or areas for improvement in the receiving process.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Filed reports and emailed damage and over/short discrepancies with pictures to internal personnel and pertinent Vendors.
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
Delivery Driver
Postal Express
03.2012 - 09.2015
- Lifted, lowered, and carried packages typically weighing 50+ pounds throughout regular course of delivery.
- Fostered positive working relationships with regular customers.
- Handled packages carefully, observing indications on packages of fragile contents, properly secured items to prevent damages, maintaining accurate inventory of packages and delivery records.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Operated light cargo van to deliver loads as far as 40+ miles from home location.
- Determined quickest and safest routes for delivery by using GPS, effective planning and organizational skills.
Education
Associate of Applied Science - Medical Billing And Coding
Lower Columbia College
Longview, WAAssociate of Applied Science - Business Management
Portland Community College
Portland, ORSkills
- Use of SAP
- Customer service
- HIPAA compliance
- Patient confidentiality
- Patient intake
- Medical terminology
- Insurance verifying
- Medical billing
- Front desk supervision
- Team leadership
- Friendly and outgoing
- Customer follow-up
- Data entry
- Attention to detail
- Punctual and hardworking
- Appointment confirmation
- Multitasking and organization
- Money handling
- Registration and admissions
- Payment processing
- Document filing
- Data entry proficiency
- Scheduling appointments
- Reception management
- Cross-cultural sensitivity
- Verbal and written communication
- Phone and email etiquette
- Front desk supervision
- Patient admitting
- Appointment confirmation
Languages
American Sign Language
Limited Working
Timeline
Patient Services Representative
John Fitzgibbon Memorial Hospital
08.2023 - 06.2025
1st Assistant Manager
Casey's General Stores
01.2022 - 01.2023
Shipping/Receiving Clerk & Warehouse Checker
Swire Coca-Cola
03.2016 - 10.2021
Delivery Driver
Postal Express
03.2012 - 09.2015
Associate of Applied Science - Medical Billing And Coding
Lower Columbia College
Associate of Applied Science - Business Management
Portland Community College
More about me.
A few other positions I have obtained over the many years of experience are listed here.
Hospitality Evening Auditor - reconciled daily intake information, payments received, then sent to corporate office.
I am available on-site or remote Work. I have Data Entry, Administrative Assistant skills,
I was a delivery driver where I transported over the counter drugs, prescriptions and controlled substances to Pharmacies, group homes, and family homes. Also delivered eye-wear to ophthalmologist offices.
At my assistant manager position, I received, counted and verified all incoming monies. I completed deposit slips, and counted the safe.
Education
Oregon,Portland,Washington,Longview
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