Seasoned, professional and detailed oriented executive assistant experienced in supporting C-level executives and Board of Directors. Exemplary ability to multi-task, shift priorities quickly and proactively assess needs of the executive and organization. Consistently demonstrates a can-do, resolution-based approach. Industry experience includes utilities/gas, Big 6 professional services, public school system and more.
Overview
14
14
years of professional experience
Work History
Executive Assistant
Southern Company Gas (formerly AGL Resources)
01.2017 - 11.2022
Provided executive administrative support to COO and the Operations Executive Leadership Team
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Processed and maintained confidential information including Management Council meeting agenda items, potential business opportunities, executive pay/issues/decisions, and Southern Company Gas Board documents
Independently drafted and reviewed routine correspondences, reports and/or presentations
Oversaw administrative functions to include preparing/processing employee information and purchasing activities, processing invoices, reviewing and reconciled purchasing card expenses
Created a standard operating process and format for expense documentation and reports from team members that resulted in an easier format for review of expenses and approval of expenses in a timely manner
Served as executive liaison for addressing customer service inquiries; researched and resolved inquiries with minimal assistance; provided updates to the Operations Executive Leadership Team
Coordinated/scheduled logistics for meetings of all sizes for officers and others within the operations organization including conference rooms, catering, audio-visual equipment, registration fees, participant invitations, and travel reservations
Handled confidential and sensitive information with discretion and tact.
Administrative Assistant II
Southern Company Gas (formerly AGL Resources)
11.2013 - 01.2017
Provided administrative support to the Vice President, Human Resources, and the teams within the HR organization.
Support included coordination of meetings and conference/video calls, coordination of travel arrangements, expense reporting, coordination of department’s employee appreciation events, and development and team building.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Administrative Assistant I & Diversity Coordinator
Southern Company Gas (formerly AGL Resources)
11.2012 - 11.2013
Provided administrative support to the Employee Relations department and the Managing Director, Diversity and Inclusion
Notable accomplishments include creating and implementing a system for centralized employee incentives files and maintaining a wide variety of manual and electronic documents, files and records (e.g
Maintained budget data, employee records, financial records, reports, etc.) for the purpose of providing up-to-date information and historical references, in accordance with the company’s administrative guidelines and legal requirements
Administrative Assistant
BDO USA, LLP
03.2009 - 11.2012
Provided administrative support to the Regional Tax Business Leader and direct reports
Prepared, reviewed and finalized correspondences, engagement letters to current and prospective clients, internal and external presentations and reports, planned and coordinated logistics for meetings and special events (e.g. Meeting rooms, technical resources, catering and communications for attendees)
Created, updated, and maintained client information in PeopleSoft (e.g. Customer account information, project/contract codes, assist with timely billing)
Assisted the Office Administrator and the Business Development Manager with special events and projects
Regional Human Capital Assistant
BDO USA, LLP
09.2008 - 03.2009
Provided administrative support to the Regional Human Capital Director and southeast regional human capital team
Created, updated and maintained the southeast region’s employees’ personnel files
Coordinated conference calls and meetings on behalf of the regional director, human capital managers and recruiters (e.g
Employees, applicants, recruits and vendors)
Coordinated and managed the on-board orientation sessions with new employees on bi-monthly basis; as well, ensured that new employees had equipment, resources and supplies for a successful transition into BDO
Education
BBA - Business Administration And Management, General
Shorter University
Rome, GA
Skills
PeopleSoft Financials/Human Resources
Microsoft Office Programs
Writing and communication skills
Office machinery
Early Career Experience
Includes Fulton County School System, PriceWaterhouse Coopers, LLP, Federal Reserve Bank, and Aramark all with progressively responsible positions in administrative work supporting executives, managing confidential materials and extensive meeting/travel planning experience.
Timeline
Executive Assistant
Southern Company Gas (formerly AGL Resources)
01.2017 - 11.2022
Administrative Assistant II
Southern Company Gas (formerly AGL Resources)
11.2013 - 01.2017
Administrative Assistant I & Diversity Coordinator
Southern Company Gas (formerly AGL Resources)
11.2012 - 11.2013
Administrative Assistant
BDO USA, LLP
03.2009 - 11.2012
Regional Human Capital Assistant
BDO USA, LLP
09.2008 - 03.2009
BBA - Business Administration And Management, General
Shorter University
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JACQUELYN DONALDJACQUELYN DONALD
Scheduler I at Southern Company GasScheduler I at Southern Company Gas