Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sandra Lochau

Bensalem,PA

Summary

Motivated and passionate Personal Assistant and administrative Professional with strong organizational skills, outstanding Solution Orientation, dedicated to cultivating and managing a successful, satisfying and all around positive work environment, with various experiences in different fields of Personal Assistance and Administration.

Overview

18
18
years of professional experience
1
1
Certification

Work History

PERSONAL ASSISTANT

multiple private Homes
Berlin, Germany
10.2021 - Current
  • Pet-, Child-, Elderly Care
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Coordinated events and functions with attention to detail ensuring successful execution.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Provided assistance with medication management.
  • Provided emotional support and companionship to clients.
  • Facilitated transportation to and from appointments.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Maintained an organized living space by decluttering spaces regularly and implementing storage solutions when necessary.
  • Assisted with meal preparation, grocery shopping, light housekeeping and laundry to support family with additional chores.

REAL ESTATE OFFICE ASSISTANT

'Herda GmbH & Co. KG'
01.2016 - 12.2016
  • Attended Auctions
  • Maintained up-to-date knowledge of local real estate market trends, laws, and regulations to provide accurate information to clients and agents alike.
  • Facilitated positive client-agent relationships by providing exceptional customer service during initial phone calls, emails, and walk-ins; creating a welcoming atmosphere in the real estate office.
  • Performed regular property inspections to assess conditions and identify areas requiring maintenance or improvement.

OFFICE MANAGER

'Weltbuerger AG'
03.2015 - 10.2015
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Assisted in the preparation of high-quality presentations and reports for important meetings and conferences.

PERSONAL ASSISTANT

'Sakin Gemuese GmbH'
02.2014 - 11.2014
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips, assisting business trips
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.


CUSTOMER SERVICE CASHIER

'Axel Springer Group'
02.2013 - 12.2013
  • Assisted customers with mailing needs, performed daily product selling, opening, closing of the store
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Participated in regular inventory counts, ensuring accuracy in store stock levels.

Live in Aupair

Private Family Home
03.2012 - 10.2012
  • Provided essential care for infants, including feeding, diapering, bathing, and soothing to ensure their comfort and wellbeing.
  • Prepared nutritious meals suited for various stages of infancy following dietary guidelines and specific parental requests.
  • Assisted with household tasks related to newborn care, including laundry, organizing baby''s belongings, and maintaining a clean nursery space.
  • Fed and watered pets to provide necessary nutrients and keep pets healthy.

Pet- and Child Care

Private Individual
08.2009 - Current
  • Enhanced client satisfaction by offering personalized attention to each pet, ensuring their individual needs were met.
  • Provided overnight care for pets during owners'' vacations or business trips while maintaining routine schedules seamlessly.
  • Promoted healthy habits by encouraging regular exercise, outdoor play, and nutritious meals.

ADMINISTRATIVE ASSISTANT

district office of 'Neukoelln Berlin'
06.2006 - 06.2009
  • Educated in different departments of the districts office, such as social services, naturalizations and citizenships, administration
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • - Associate’s degree in administration

Education

ASSOCIATE’S DEGREE - Archival Administration

Academy of Administration Berlin
Berlin, Germany
06.2009

High School Diploma -

Alfred- Nobel- School Berlin
Berlin, Germany
07.2005

Skills

  • Customer Service
  • Discretion and Confidentiality
  • Travel Arrangements
  • Child-/ Pet- and Elderly Care Experience
  • Database Entry and Management
  • Event planning and assistance Experience
  • Bilingual German/English
  • Food Service Background
  • Exceptional Organization
  • Solution oriented
  • Meeting Coordination Experience
  • Detail-oriented Mindset
  • Schedule Management
  • Social Media Knowledge

Certification

  • CNP - Certified Notary Public
  • CAP - Certified Administrative Professional

Timeline

PERSONAL ASSISTANT

multiple private Homes
10.2021 - Current

REAL ESTATE OFFICE ASSISTANT

'Herda GmbH & Co. KG'
01.2016 - 12.2016

OFFICE MANAGER

'Weltbuerger AG'
03.2015 - 10.2015

PERSONAL ASSISTANT

'Sakin Gemuese GmbH'
02.2014 - 11.2014

CUSTOMER SERVICE CASHIER

'Axel Springer Group'
02.2013 - 12.2013

Live in Aupair

Private Family Home
03.2012 - 10.2012

Pet- and Child Care

Private Individual
08.2009 - Current

ADMINISTRATIVE ASSISTANT

district office of 'Neukoelln Berlin'
06.2006 - 06.2009

ASSOCIATE’S DEGREE - Archival Administration

Academy of Administration Berlin

High School Diploma -

Alfred- Nobel- School Berlin

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Sandra Lochau