Summary
Overview
Work History
Education
Skills
Certification
Languages
Technical Skills
Additional Skills
References
Timeline
Generic

Sandra Loefgren

Poway,USA

Summary

Proven track record in enhancing operational efficiency and driving business intelligence initiatives, notably at PXiSE Energy Solutions. Skilled in business process mapping and fostering team collaboration, I've successfully implemented cost reduction strategies and optimized workflows, achieving significant improvements in operational performance. My approach combines strong analytical capabilities with effective leadership, ensuring impactful business outcomes.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Business Operations Specialist

PXiSE Energy Solutions- Yokogawa
San Diego, CA
07.2022 - Current
  • Provide high-level administrative support, including executive calendar management, travel arrangements, and event planning.
  • Oversee order processing and expense reporting using Concur to ensure operational efficiency and confidentiality.
  • Foster team collaboration through effective meeting coordination and proactive problem-solving strategies.
  • Developed and implemented business process optimization strategies to improve operational efficiency.
  • Analyzed current business processes and identified areas for improvement.
  • Provided guidance and support to management on best practices related to operations and business strategy.

Realtor

San Diego Homes & Estates- Brokered by eXp Realty
San Diego, CA
05.2018 - 01.2024
  • Continuously achieved over $13 million in annual real estate sales, adeptly representing clients in complex property transactions.
  • Oversee entire transaction process, covering property listings, escrow tracking, and contingency releases.
  • Advised clients on market trends and local real estate conditions, helping them make informed decisions.
  • Developed marketing plans to promote properties for sale, including listing ads in newspapers and websites.
  • Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.

Realtor

Keller Williams Realty
San Diego, CA
08.2015 - 05.2018
  • Developed strong client relationships through strategic market analysis and high-impact negotiations, successfully applying skills and later applied at San Diego Homes & Estates.
  • Maintained accurate records of all transactions from start to finish using specialized software programs.
  • Conducted open houses and showings of properties to prospective buyers.
  • Assisted clients in obtaining financing options such as mortgages or loans.
  • Generated leads through networking activities, cold calling prospects, referrals.
  • Developed relationships with vendors who could provide services related to the purchase or sale of real estate.
  • Reviewed inspection reports prior to closing ensuring that all necessary repairs were completed.
  • Prepared documents such as purchase agreements, deeds, leases and other legal documents related to real estate transactions.

Owner/Operator | Licensed In-Home Daycare

Owls Treehouse
San Diego, CA
06.2013 - 08.2015
  • Operated a successful daycare, overseeing educational programming, meal planning, and marketing efforts to maintain full enrollment and ensure client satisfaction.
  • Managed daily operations of business, including hiring and training staff.
  • Developed strategic plans to increase profitability and efficiency.
  • Identified new opportunities for growth, expansion, and diversification.

Sales Associate

Banana Republic
San Diego, CA
05.2013 - 03.2015
  • Delivered exceptional customer service by answering inquiries and providing product information, contributing to a positive shopping experience.
  • Utilized upselling and cross-selling techniques to drive sales.
  • Processing returns and maintaining store organization.
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.

Daycare Provider

San Diego, CA
02.2010 - 06.2013
  • Provided care for children ages 0-5, implementing age-appropriate activities, and maintaining a safe and nurturing environment.
  • Provided care for infants and toddlers by changing diapers, preparing meals, helping with nap times, and organizing playtime activities.
  • Maintained records of attendance, meals served, naps taken and general behavioral observations throughout the day.
  • Sanitized toys and equipment on a daily basis to maintain cleanliness standards.
  • Communicated with parents regarding their child's progress in the daycare program.
  • Adhered to strict confidentiality policies when discussing any information related to the children or families enrolled in the program.
  • Ensured compliance with state regulations pertaining to health codes and safety standards within the facility.

Sales Associate

IKEA
San Diego, CA
02.2006 - 08.2008
  • Articulated product benefits clearly to customers, enhancing shopping experiences.
  • Processed orders and coordinated deliveries, collaborating with various departments to ensure high-quality customer service.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.

Research Assistant

SDSU Research Foundation
San Diego, CA
01.2005 - 08.2005
  • Conducted phone surveys using teleprompters, maintaining strict confidentiality while completing research projects as an international student at SDSU.
  • Prepared comprehensive reports summarizing research findings.

Hotel Receptionist

Scandic Hotels
Stockholm, Sweden
01.2001 - 09.2001
  • Acted as Head Concierge, managing guest check-ins/outs, arranging excursions, and addressing guest complaints to enhance their experience
  • Greeted guests upon arrival and provided them with information regarding the hotel amenities, services, and local attractions.
  • Checked in guests using computerized reservation systems, collected payments and verified credit cards.
  • Answered inquiries from potential customers regarding room availability, rates and policies.

Assistant Restaurant Manager

McDonald's
Solna, Sweden
04.1998 - 03.2001
  • Assisted the General Manager with the daily operations in a high-volume dining establishment with 50+ employees.
  • Handled inventory control and orchestrated supply orders.
  • Assisted in recruiting, training, and scheduling staff members.
  • Provided leadership and direction to restaurant employees.
  • Ensured compliance with health and safety regulations.

Shift Team Lead

McDonald's
Rissne, Sweden
03.1992 - 04.1998
  • Directed team operations, delegated tasks, and upheld high standards of customer service and efficiency.
  • Ensured adherence to company policies and procedures by all team members.
  • Monitored performance of staff on a daily basis, providing feedback and guidance as needed.
  • Provided leadership and direction to shift personnel in order to complete assigned tasks efficiently.

Education

Bachelor of Arts - Organizational Management -Specialization in HR

Ashford University
San Diego, CA

Skills

  • Employee Management
  • Sales Operations
  • Cost Reduction
  • Business Intelligence
  • Workflow Optimization
  • Operational Efficiency
  • Operations Management
  • Database Management

Certification

  • Licensed Realtor
  • First-Time Home Buyer Specialist
  • Relocation Specialist
  • Military Relocation Specialist
  • Hotel Receptionist Certification
  • Croupier/Casino Certification

Languages

English
Native/ Bilingual
Swedish
Native/ Bilingual

Technical Skills

  • Microsoft Outlook, Teams, SharePoint, ERP, Concur, Excel, Word, PowerPoint, CRM

Additional Skills

  • Customer Interaction
  • General Administration
  • Problem Solving
  • Multitasking
  • Document Preparation
  • Internal and External Communications
  • Growth-Oriented
  • Attention to Details
  • Errands & Meeting Planning
  • Email Management
  • Event Planning
  • Office Organization
  • Teamwork
  • Sales & Negotiations
  • Team Management
  • Diplomacy
  • Confidentiality

References

References available upon request.

Timeline

Business Operations Specialist

PXiSE Energy Solutions- Yokogawa
07.2022 - Current

Realtor

San Diego Homes & Estates- Brokered by eXp Realty
05.2018 - 01.2024

Realtor

Keller Williams Realty
08.2015 - 05.2018

Owner/Operator | Licensed In-Home Daycare

Owls Treehouse
06.2013 - 08.2015

Sales Associate

Banana Republic
05.2013 - 03.2015

Daycare Provider

02.2010 - 06.2013

Sales Associate

IKEA
02.2006 - 08.2008

Research Assistant

SDSU Research Foundation
01.2005 - 08.2005

Hotel Receptionist

Scandic Hotels
01.2001 - 09.2001

Assistant Restaurant Manager

McDonald's
04.1998 - 03.2001

Shift Team Lead

McDonald's
03.1992 - 04.1998

Bachelor of Arts - Organizational Management -Specialization in HR

Ashford University

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Sandra Loefgren