Sandra Lopez Hernandez
Westmont,IL
Summary
Energetic Community Support Specialist committed to applying client-centered approaches to support individual needs. Established relationships with community and business resources for outreach and direct support purposes. Dependable professional with superior work ethic and dedication to organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Community Support Specialist
DuPage County Health Department
Wheaton, IL
06.2022 - Current
- Prepared referrals for support services and resources to assist consumers in obtaining self-sufficiency.
- Attended case management team meetings to staff current clients and provide insight on caseloads.
- Developed and implemented short- and long-term case management initiatives to improve client programs.
- Followed and evaluated individualized support care plans to increase personal development.
- Assessed clients in person to gather personal and sensitive information to determine medical necessity for services.
- Promoted effective working relationships with service providers and forged collateral contacts to support and deliver community-based approach.
- Engaged in crisis intervention procedures to prevent or facilitate hospitalization.
- Maintained accurate records and documented client data in company databases.
- Developed appropriate treatment plans focusing on each individual's needs.
- Provided assertive community-based rehabilitation and case management services to high-risk mentally ill patients.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
Bilingual Family Advocate
A Safe Place Childcare
Zion, IL
05.2020 - 05.2022
- DV emergency hotline counselor.
- Assessed Domestic Violence Victims' risks.
- Provided referrals to other shelters and DV services in caller's area.
- Evaluated and addressed individual client needs and concerns.
- Assisted and advocated for clients obtaining financial resources and government entitlements.
- Coordinated care with interdisciplinary teams and community contacts to promote continuity of care.
- Assisted homeless clients with procuring mental health support and other various community resources.
- Implemented and formulated tailored treatment plans with needs evaluation and patient psychosocial functioning.
- Used knowledge of successful crisis intervention techniques and supportive problem-solving to achieve treatment goals.
Education
Bachelor of Arts - Clinic Psychology
Universidad Autonoma De San Luis Potosi
San Luis Potosi, Mexico07-2006
Skills
- Bilingual
- Client Needs Assessments
- Community Outreach
- Counseling
- Referral Coordination
- Treatment Planning
- Interdisciplinary Collaboration
- Client Case Management
- Crisis Intervention Techniques
- Compassionate
- Client Advocacy
- Good Listener
Languages
Spanish
Native/ Bilingual
English
Professional
Accomplishments
- Selected as 2024 DCHD outstanding employee icare values.
Certification
AMSR Assessing and Managing Suicide Risk Outpatient certification
CPI Non Violent Crisis Intervention Certification
ASIST Applied Suicide Intervention Skills Training certification
IM CANS 2024 certification
Timeline
Community Support Specialist
DuPage County Health Department
06.2022 - Current
Bilingual Family Advocate
A Safe Place Childcare
05.2020 - 05.2022
Bachelor of Arts - Clinic Psychology
Universidad Autonoma De San Luis Potosi
AMSR Assessing and Managing Suicide Risk Outpatient certification
CPI Non Violent Crisis Intervention Certification
ASIST Applied Suicide Intervention Skills Training certification
IM CANS 2024 certification
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