Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Sandra Lortsher

Sandra Lortsher

RN
Blandford,MA

Summary

I am a seasoned psychiatric nurse with experience in varied settings and all age groups. I have worked in all capacities including school nursing, individual practice, direct care nursing and management. Since 2020 I have worked remotely through employee health to assist managers, employees and families to navigate the complicated, confusing, and ever-changing COVID pandemic. Patient-oriented, compassionate nursing professional experienced in patient care and advocacy within units and remotely including large healthcare systems. As the pandemic winds down I am seeking a part time remote position.

Overview

39
39
years of professional experience

Work History

Employee Health COVID Triage Nurse

Baystate Medical Center
Springfield, MA
07.2020 - Current
  • Referred patients to specialized health resources or community agencies to furnish additional assistance.
  • Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
  • Complied with workplace safety policies and procedures to protect patients' well-being.
  • Delivered basic health coaching based on individual screening results, fitness options and healthy eating.
  • Performed quality control checks on patient data and documented health metrics.
  • Executed exceptional customer service and polite communication at health screenings.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Modified patient treatment plans as indicated by patients' responses and conditions.
  • Interpreted and evaluated diagnostic tests to identify and assess patient's condition.

Registered Nurse Charge Nurse

Baystate Noble Hospital
Westfield, MA
08.2003 - 07.2020

Direct Care adult inpatient psychiatry

  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Trained other nurses on patient care and daily tasks, supporting growth and professional development.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Modified patient treatment plans as indicated by patients' responses and conditions.
  • Built and maintained excellent rapport with patients and loved ones.
  • Administered injections, medications and wound care according to needs.
  • Maintained comprehensive patient care plans and monitored staffs' implementation of physician's orders.
  • Oversaw delivery of high-quality, cost-effective care with focus on patient safety, comfort and dignity.
  • Recorded patient condition, vital signs, recovery progress and medication side effects.
  • Treated patients by administering various types of medications and therapies.
  • Answered patient questions and provided take-home materials for further information.
  • Coordinated, tasked and supervised nurses and ancillary staff based on staffing requirements.
  • Directed unit staff and promoted quality care for diverse patients.
  • Distributed assignments to RNs, LPNs and resident advisors, guided work and delivered training to promote proper care standards for patients.
  • Organized and delegated tasks during rapid response and high-pressure code situations.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Built and maintained strong working relationships between nursing department and other disciplines.
  • Coordinated and performed patient admissions, transfers and discharges.
  • Assessed and assisted patients with diverse range and comorbid chronic diagnoses.
  • Educated patients, caregivers and families on diagnoses, treatment and disease prevention.
  • Reviewed staffing patterns and census of nursing units, meeting staffing needs and budgetary controls.
  • Complied with OSHA programs, maintaining safe and clean working environment.
  • Collaborated with multidisciplinary healthcare specialists to devise, implement and modify plans of care defining patient outcome goals
  • Audited patient charts in real-time, verifying accuracy and completion of information.
  • Oversaw medication administration, monitored distribution and documented responses.

Per diem RN

Noble Hospital
Westfield, MA
02.2001 - 08.2003
per diem RN adult psychiatric unit

Nurse Manager Child and Adolescent Services

Providence Hospital
Holyoke, MA
02.2001 - 06.2003
Supervised staff of two 12 bed inpatient child and adolescent unitsCreated and maintained budgetRelief administrative coordinator for 120 bed free standing psychiatric facility

Clinical Manager Adult Psychiatric Unit

Noble Hospital
Westfield, MA
03.1999 - 02.2001
Responsible for supervision of nursing staff 20 bed inpatient psychiatric unitParticipated in budget development and maintenanceSpearheaded restraint reduction task force

Staff nurse/charge nurse adult psychiatric unit

Noble Hospital
Westfield , MA
04.1990 - 03.1999
Delivery of nursing care on 20 bed adult psychiatric unit

Director of Nursing

Hillcrest Educational Centers
Pittsfield, MA
06.1987 - 04.1990
Supervised nursing staff at 4 residential school campuses. Maintenance of Dept of Education standardsDevelopment and maintenance of nursing department budget

Head Nurse, Highpoint Campus

Hillcrest Educational Centers
Pittsfield, MA
06.1986 - 06.1987
Supervised nursing staff of 45 bed adolescent neurologically impaired and autistic males in a residential school setting.Determined and maintained Department of Education standards.Responsible for budget maintenance

Staff nurse/Charge nurse

Hillcrest Hospital
Pittsfield, MA
05.1985 - 06.1986
Delivery of direct nursing care on a 48 bed acute care medical unitRotating charge responsibilityRotation to 48 bed surgical floorRotating responsibility on code team​​

Staff Development Coordinator

Pines Nursing Home
Gt Barrington, MA
10.1984 - 05.1985
Training and development of RN, LPN and Aid staff in Nursing Home settingResponsibility for determining and maintaining competency requirements

Education

Bachelor of Science - Music Education

Robert Wesleyan College
1970

AD Nursing - Nursing

Berkshire Community College
1984

Coursework in Neurofeedback/Nueroscience2006 - Basic Neurofeedback Practitioner           Advanced skills training            Alpha Theta Training2009 - Quantitative EEG Training2014 - High Performance Neurofeedback Training
 ​

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Coursework in School Nursing 1992 - MA Department of Public Health School Nursing Certification

Skills

  • comprehensive understanding of psychopharmacology
  • leadership skills
  • team building skills
  • expertise in trauma treatment
  • de-escalation skills
  • crisis intervention skills
  • experience in multiple psychiatric modalities
  • Employee health programs
  • Health and safety compliance
  • Health coaching
  • Patient Health Assessments
  • Public health

Affiliations

  • Key Note Speaker National Association of State Hospital Program Directors
  • State of Main Department of Mental Health - Violence De-escalation trainer
  • MA Department of Mental Health Task Force for reduction or seclusion and restraint
  • Baldpate Hospital - Violence de-escalation trainer
  • Berkshire Children's Community - Fostering Client Autonomy trainer
  • New England Adolescent Research Institute - Regulations consultation
  • Stop it Now Vermont - Community Education
  • Second Journey - Participated in establishment of nationwide conferences to explore new models for community and creativity in the second half of life
  • Member EEG Spectrum
  • Member MA Nurses Association

Timeline

Employee Health COVID Triage Nurse - Baystate Medical Center
07.2020 - Current
Registered Nurse Charge Nurse - Baystate Noble Hospital
08.2003 - 07.2020
Per diem RN - Noble Hospital
02.2001 - 08.2003
Nurse Manager Child and Adolescent Services - Providence Hospital
02.2001 - 06.2003
Clinical Manager Adult Psychiatric Unit - Noble Hospital
03.1999 - 02.2001
Staff nurse/charge nurse adult psychiatric unit - Noble Hospital
04.1990 - 03.1999
Director of Nursing - Hillcrest Educational Centers
06.1987 - 04.1990
Head Nurse, Highpoint Campus - Hillcrest Educational Centers
06.1986 - 06.1987
Staff nurse/Charge nurse - Hillcrest Hospital
05.1985 - 06.1986
Staff Development Coordinator - Pines Nursing Home
10.1984 - 05.1985
Robert Wesleyan College - Bachelor of Science, Music Education
Berkshire Community College - AD Nursing, Nursing
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Sandra LortsherRN