Results-driven professional with extensive investigative experience, adept at navigating complex cases to deliver actionable insights. Known for strong team collaboration and achieving impactful outcomes. Exceptional analytical and problem-solving skills coupled with adaptability to evolving situations. Outgoing and resourceful, bringing strong background in business management and strategic planning. Possesses in-depth understanding of market analysis and financial oversight, coupled with skills in project coordination and client relationship management. Dedicated to driving business growth and achieving impactful results.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Chief Investigator/ Owner
Sandy Love Investigations/ SLI
04.1995 - Current
Secured necessary resources for successful investigations, including personnel, equipment, and budget allocations.
Oversaw the recruitment and selection process for new investigators, ensuring a talented pool of professionals on the team.
Optimized evidence preservation procedures resulting in higher admissibility rates in court proceedings.
Managed budgets for multiple investigation projects simultaneously while minimizing costs without compromising quality or outcomes.
Collaborated with legal teams on high-profile cases, supplying crucial evidence that led to successful prosecutions or convictions.
Developed standard operating procedures to streamline investigative workflows and maintain consistency across cases.
Developed comprehensive training programs to ensure the professional development of junior investigators.
Enhanced investigation efficiency by implementing advanced software and technology tools.
Consistently met targets for investigations completed within designated timeframes, ensuring efficient resource allocation.
Mentored junior investigators through challenging cases, providing guidance on best practices and techniques.
Designed and implemented innovative strategies for evidence collection, resulting in more accurate case resolutions.
Led a team of investigators to successfully close high-profile cases, maintaining a strong reputation in the industry.
Implemented data-driven approaches to identify trends in criminal activity and allocate investigative resources effectively.
Documented findings and prepared detailed reports.
Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
Collaborated with federal agencies on investigations.
Carefully documented statements, observations, and evidentiary materials.
Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
Interviewed and interrogated suspects.
Testified in court during Type proceedings and trials.
Conducted interviews with witnesses and clients.
Supervised and motivated field investigators and collaborated with personnel to identify strengths and areas of weakness.
Oversaw criminal cases, coordinated investigations, and prepared evidence and investigators for court cases.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Trained and guided team members to maintain high productivity and performance metrics.
Certified Process Server
Orange County Courthouse And Orange County Sheriff
01.1993 - 01.2024
Received papers to be served from attorneys, court clerks, and magistrates and printed out papers.
Provided proof of service in form of affidavit.
Achieved high success rate in locating hard-to-find individuals through diligent research efforts using public records databases and other resources.
Upheld ethical standards by maintaining confidentiality of sensitive client information at all times.
Optimized route planning to maximize productivity while minimizing travel time between service locations.
Maintained detailed records of service attempts, ensuring accurate reporting and successful case resolutions.
Researched defendants' schedules, social media, and analyzed personal records to locate defendants.
Strengthened relationships with clients through exceptional customer service and prompt responses to inquiries.
Handled conflict resolution professionally when encountering confrontational situations during document deliveries, maintaining composure under pressure.
Tracked down Number defendants per month to serve legal documents.
Enhanced organizational efficiency by updating internal databases with accurate information on completed services.
Assisted colleagues in completing difficult or high-priority assignments, contributing to overall team success and positive outcomes for clients.
Compiled documentation, ensuring accuracy and detail for legal briefs, responses to opposing counsel, motions to court and trial exhibits.
Worked closely with litigation attorneys to research, complete trial preparations, and create document drafts for court use.
Created intake sheets for English and Spanish clients and conducted interviews in both languages.
Education
Associate Of Arts - Criminal Justice
Valencia College
Orlando, FL
05.1983
Skills
Technology adaptation
Surveillance techniques
Crime scene management
Evidence analysis
Interview techniques
Detailed report writing
Calm in crisis situations
Interrogation skills
Witness interviews
Records management
Due diligence
Undercover operations
Research
Report preparation
Court testimony
Compliance assessment
Report generation
Crime scene photography
Evidence collection
Deadline and results-oriented
Interview coordination
Claims resolution
Interrogating suspects
Homicide investigations
GPS tracking services
Crime scene analysis
Missing persons investigations
Case consulting
Records handling
Teamwork and collaboration
Problem-solving
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Excellent communication
Critical thinking
Organizational skills
Active listening
Effective communication
Decision-making
Certification
Notary
FALI
NAPP
Timeline
Chief Investigator/ Owner
Sandy Love Investigations/ SLI
04.1995 - Current
Certified Process Server
Orange County Courthouse And Orange County Sheriff