Administrative professional with extensive experience at SAIC, specializing in travel coordination and project management. Demonstrated success in enhancing operational efficiency through strong organizational and communication skills. Proficient in Microsoft Office Suite and effective in building relationships with clients and colleagues. Recognized for attention to detail and proactive problem-solving abilities.
Overview
22
22
years of professional experience
Work History
Administrative Staff II
Terracon
Raleigh, NC
10.2022 - Current
Performs administrative and general office duties of a responsible and confidential nature.
Produces a variety of correspondence, reports, and presentations using the appropriate software for word processing, graphics and spreadsheets.
Screens telephone calls and greets visitors, schedules and maintains calendar of appointments, meetings and travel itineraries and coordinates related arrangements.
Routes or answer routine inquiries.
Maintains files, department office supplies and mail.
Prepares special reports.
Gathers and summarizes data.
May serve as a liaison between office and corporate functions.
May be assigned to various functional areas within the company.
Administrative Specialist
Kleinfelder Engineering
11.2020 - 10.2022
Duties paralleled to the previous position I worked as a temporary employee with ITS.
Receptionist: Temporary
Kleinfelder Engineering Company
Morrisville, NC
10.2019 - 11.2020
Recorded project codes, expense types, and business purposes each month in the WEX Transaction Management system to reconcile purchases charged to company credit cards.
Created Travel Mileage Records weekly spreadsheets and submitted to accounts payable.
Uploaded Certificates of Liability Insurance sheets into Deltek.
Ordered office supplies, opened and disseminated mail, and sent and received Fed-ex and UPS packages.
Receptionist: Temporary
Tri Properties Commercial Real Estate Corporation
Durham, NC
08.2019 - 09.2019
Highly professional demeanor and dress required.
Answered telephones, greeted and directed visitors and guests; included vendors, clients, job candidates, investors and property owners.
Maintained cleanliness of conference rooms, ordered and stocked supplies, opened, date stamped, and dispensed mail, received and shipped Fed-ex and UPS packages, and handled special administrative projects and overflow work as instructed.
Receptionist
Marcari, Russotto, Spencer, and Balaban
Raleigh, NC
05.2017 - 01.2019
Multitasked in a fast-paced environment, answered a high volume of calls daily; transferred new clients to an intake extension, and those existing to either an Attorney, a Paralegal, or a Claims Negotiator.
Printed and collated incoming cases; inclusive to Client Intake Sheets, a Signed Contract, Medical Authorization Forms, and Police Reports, and submitted materials to Attorneys for review/assignment.
Researched the internet and obtained missing police reports, or contacted the police department records division.
Uploaded licenses, injury, and wrecked vehicle pictures with corresponding cases in 'Needles', filed, copied, and scanned documents, sorted and circulated mail, handled checks using the highest level of sensitivity, and replenished office supplies.
Receptionist
Upper Room Christian Academy
Raleigh, NC
06.2015 - 04.2017
Provided front office coverage and management in a private school, greeted visitors; had guests sign in and out of a visitors log and issued badges.
Recorded tardy, sick, and students with doctor’s appointments into attendance system (School Dynamics) each day.
Answered telephones and transferred callers to requested personnel or to voice mail, filed, faxed, maintained and updated weekly and monthly attendance sheets and CACFP Daily Meal Count Sheets for Preschool and Academy teachers in Excel, and distributed as appropriate.
Created, posted, and retained tuition amounts in Smart Tuition system for parents; incorporated calls for collections about overdue balances, and contacted Environmental Services regarding facilities related issues.
Cosmetics (Flex)
Macy’s Triangle Town Mall
Raleigh, NC
04.2015 - 06.2015
Self-taught, enthusiastic individual who utilized my make-up skills that initiated and conserved relationships with customers.
Answered questions about merchandise, floater that worked between Clinique, Estee Lauder, Lancôme, and Fashion Fair counters, as well as Fragrances, and filled in as needed.
Cosmetics Associate
Macy’s
Marlow Heights, MD
09.2014 - 11.2014
Learned a customer’s sense of beauty and style through one-on-one consultations, developed my artistic side through make-up and product application, reassigned between Lancôme, Estee Lauder, and Fashion Fair counters.
Beauty Advisor/Lancôme
Macy’s Tyson’s Corner
McLean, VA
04.2014 - 06.2014
Self-taught, motivated individual, who contributed my passion for make-up to work with one of the most thriving, award winning product counters.
Assisted customers with make-up and skin care selections through personal, one-on-one interaction; while sharing my cosmetic knowledge and expertise.
Performed regular purchase follow-up and replenishment calls after a sale via 'My Client', established a connection with the customer by initiating service consultations.
Utilized customer service techniques and professional selling skills to achieve personal and team productivity goals, maintained counter stock, cleanliness, and hygiene standards, meticulous, detailed, demonstrated ability to work in a team-oriented environment, worked morning, evening, weekend, and extended hour shifts as assigned, organized, articulate, and a quick learner.
Business Administrator
General Dynamics Information Technology
Bolling Air Force Base, Washington, DC
08.2010 - 08.2012
Provided administrative support to Personnel section for Air Force Intelligence Analysis Agency resources division, position reported directly to Personnel Section Chief for tasking and included; Civilian Awards, CIPMS, Civilian Performance Management and Rank In Person, Training, Personnel Records, Appraisals Awards and Performance Plans.
Familiarity with SF 52, Automated Business Service System (ABSS), helped coordinate the transfer of materials shipments throughout the NCR.
Used automated office equipment such as a computer to compose and type letters, reports and other materials, maintained alphabetical, numerical or subject filing systems.
Screened calls and recorded messages, assisted in the preparation of reports, graphs and presentations using spreadsheets and graphic software, acted as an information source, and assisted in developing organization policies and procedures.
Coordinated appointments, travel arrangements, special projects and department activities.
Property Coordinator
Science Applications International Corporation (SAIC)
Washington, DC
03.2009 - 06.2010
Maintained custodial records for all accountable property within my assigned area in government initiated system (Sunflower), ensured property was organized and used only for official purposes.
Identified and reported any property excess to the needs of the custodial area to the Property Accountability Officer, submitted appropriate reports promptly to the PAO for lost, stolen, destroyed, damaged, or property rendered unserviceable.
Affixed property identification labels (bar code stickers) to accountable property, conducted physical inventory, and reconciled equipment information to monthly spreadsheets.
Preserved records of accountable personal property that was removed for use or repair outside of the custodial area, certified return of property that was loaned to employees and customers, enforced appropriate documentation for all property.
Security Administrative Assistant
SAIC
Arlington, VA
11.2008 - 03.2009
Prepared preventative or corrective actions and provided document control support to onsite government agency (DIA) in a Top Secret Sensitive Compartmented Information facility through the Systems for Anti-Terrorism and Security Operations (SASO); inclusive to receipt, transmittal, storage, accountability, classification, and destruction of files.
Ensured policies and procedures for physical, technical, and industrial security files were maintained, and backed up administrative assistant as needed.
Senior Administrative Assistant
SAIC
Arlington, VA
06.2006 - 11.2008
Promoted to this executive level position, encompassing previous responsibilities as administrative assistant and additional close support to the Division Manager and the Deputy Division Manager.
Administrative Assistant
SAIC
Arlington, VA
01.2005 - 06.2006
Coordinated travel arrangements for staff, produced and reconciled expense reports, provided telephone and correspondence support, scheduled meetings, maintained calendars via Microsoft Outlook for senior management.
Assessed timecards for division as Timecard Administrator, assisted the Office Manager with facilities-related issues; not limited to ordering office supplies and equipment, and processing purchase requests and goods received through company oriented systems.
Division point of contact for purchase requests and budgeting, resolving problems with vendors and accounts payable.
Facilities Administrator
SAIC
Washington, DC
03.2004 - 01.2005
Managed and afforded support services for a staff of two hundred contract employees and temporary employees covering receptionist, preserved all aspects of facilities management; inclusive to office moves, minor construction, office furnishings, key and badge control, general office services, transportation, service invoice processing, management and distribution of metro and parking passes.
Planned, organized, and directed activities, interacted well with internal and external customers in writing and orally; maintaining a good working repour.
Acting Facilities Manager
SAIC
Washington, DC
09.2003 - 03.2004
Planned and managed all aspects of the facilities function, which incorporated maintenance, equipment, machinery, and general office services.
Receptionist
SAIC
Washington, DC
06.2003 - 09.2003
Greeted clients, issued badges to guests and reconciled them with the visitor log, scheduled meetings via Microsoft Outlook, sent faxed notifications to Siemens Security Systems to ensure access for employees.
Submitted daily badge reports for badge control, prepared weekly inventory description for office supplies, and other duties as assigned.
Receptionist
Manpower Temporary Agency
Washington, DC
Education
High School Graduate -
Prince George’s Community College
Skills
Microsoft Office Suite
Project management tools
Travel coordination
Fleet management
Typing speed 55-65 wpm
Certified notary public
Timeline
Administrative Staff II
Terracon
10.2022 - Current
Administrative Specialist
Kleinfelder Engineering
11.2020 - 10.2022
Receptionist: Temporary
Kleinfelder Engineering Company
10.2019 - 11.2020
Receptionist: Temporary
Tri Properties Commercial Real Estate Corporation
08.2019 - 09.2019
Receptionist
Marcari, Russotto, Spencer, and Balaban
05.2017 - 01.2019
Receptionist
Upper Room Christian Academy
06.2015 - 04.2017
Cosmetics (Flex)
Macy’s Triangle Town Mall
04.2015 - 06.2015
Cosmetics Associate
Macy’s
09.2014 - 11.2014
Beauty Advisor/Lancôme
Macy’s Tyson’s Corner
04.2014 - 06.2014
Business Administrator
General Dynamics Information Technology
08.2010 - 08.2012
Property Coordinator
Science Applications International Corporation (SAIC)