Sandra Mackera
Smithtown,USA
Summary
Supply Chain professional, expertise in the fields of Demand, Supply, Manufacturing, Logistics Planning, Procurement, Delivery Assurance, Sales, Third Party planning/management, and other associated functions. Proficiency with numerous ERP systems, specializing in SAP Implementation for modules PP, MM, SD, CRM and APO. Detail oriented, an effective and talented communicator, with demonstrative natural leadership abilities and negotiation abilities. As a proven leader with expertise in supply chain management, fully dedicated to practice and committed to meeting company goals, boosting revenue, improving manufacturing and operating strategies, and monitoring all company inventory. Innovative certified Supply Chain Professional with a demonstrated to resolve technical issues effectively. Experienced in managing supplier development efforts, ensuring compliance with specifications and acting as liaison with critical suppliers. Program and project engineer gifted in overseeing quality through on-site inspection and management of schedules. Known for working effectively with all levels of management in a cross-multifunction team environment.
Overview
33
33
years of professional experience
Work History
Supply Chain Director
Union Agener Pharmaceutical
Remote GA
12.2022 - Current
- Subject Matter Expert in end-to-end Supply Chain and Supplier Management
- Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 25%
- Improving efficiency and quality, minimizing costs, optimizing deliveries, and distribution and providing the best possible experience
- In addition, crafted management skills, meeting corporate objectives and a proven track record of overseeing high-level and complex supply chain operations and driving up revenue through optimized management strategies and inventory controls
- Developing appropriate supply chain strategies to maximize customer satisfaction and operational costs
- Driving business continuity and Supply Chain risk mitigation strategies
- Oversee the day-to-day operations of the manufacturing department, including production planning, scheduling, and resource allocation
- Procurement optimization, network flow, MRP, reorder point, Kanban, safety stock, inventory optimization and capacity management
- Serve as a core member of the site operations leadership team
- Lead the supply chain team in executing best practices and measuring performance through agreed upon Key Performance Indicators (KPIs)
- Direct and coordinates global supply chain functions through strategy, resource optimization, profitability
- Plan, manage and coordinate all activities related to sourcing and procurement of necessary materials, components, and parts needed to meet the levels of demand
- Work with all area and department managers to secure throughput
- Work directly with commercial team to determine cost-effective distribution solution for finished goods
- Work directly with commercial team to review sales demand is aligned with capacity
- CGMP
- Monitor and manage inventory levels to ensure rotation and maximize working capital
- Negotiate Contracts and build partnership with Supplier
- Communicate gaps within Supply Chain
- Expertise in materials planning and procurement management in low-volume high-mix environment
- Understand to quickly identify and eliminate material delivery constraints
- Lead and develop team of procurement professionals in analyzing, sourcing, negotiation, contract development, and the award of contracts across spend categories
- Proactively identify and mitigate category risks; partner with internal risk teams to ensure all deals are compliant with relevant requirements
- Identify and drive team direction, prioritizing workload, and project assignments for team
- Responsible for overseeing the sourcing, purchasing, and negotiation of goods and services necessary for the organization's operations
- Lead, foster and develop a culture of continuous improvement and lean manufacturing, with the goal of meeting or exceeding company goals and objectives, emphasis on quality, cost reductions and productivity improvements
- Leadership of people to implement change, understand consequences and obtain commitment through coaching, training, and clear objective
- Conduct daily stand-up meetings with buyers, production planners to align all priorities
- Build and sustain employee engagement by creating a culture of efficient execution and an environment in which individuals and teams can excel and continuously improve.
- Evaluated emerging trends in supply chain technology, incorporating relevant innovations into organizational processes for enhanced efficiency.
- Developed comprehensive training programs for staff members to enhance their knowledge of industry best practices and improve overall productivity levels within the company''s logistics function.
- Developed and executed strategic sourcing plans for improved cost savings and increased product quality.
- Established robust risk management procedures to mitigate potential disruptions in the supply chain network.
- Managed cross-functional teams to ensure timely delivery of products and services, resulting in higher customer satisfaction.
- Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
- Improved, standardized and documented planning and scheduling processes.
- Monitored and tracked supplier performance to enforce adherence to quality standards and established timelines.
- Developed and enforced policies and procedures in compliance with local and federal regulations.
- Formulated demand planning and generated supply chain management metrics.
- Increased global supply chain efficiency and development by leading cross-functional teams and enabling supplier integration and management technology tools, upgrades.
- Managed availability of supplies from vendors by ensuring core items were on hand to keep inventory values low and consistently moving.
- Organized and maintained correct inventory levels to drive highest turns possible on inventory.
- Reduced inventory levels and improved supply chain visibility using strategic initiatives.
- Developed and implemented actionable improvements to increase inventory replenishment efficiency and reduce downtime.
- Built exceptional rapport with suppliers and transportation companies to create seamless operations.
- Forecasted and managed annual operating budget for every location.
- Created and implemented comprehensive supply chain management strategies.
Supply Chain Manager
Quest-Global, Pratt & Whitney
Connecticut, USA
01.2020 - 12.2022
- Analyze and take any steps necessary to improve the overall productivity of the supply chain
- Generate/create strategies that will speed up the processes of packing, loading and delivering products
- Coordinate, organize, and oversee all activities involved in the identification, acquisition, production, and distribution of goods
- Conduct training, and ensure employees work towards company goals and objectives
- Plan, manage and coordinate all activities related to sourcing and procurement of necessary materials, components, and parts needed to meet the levels of demand
- Communication skills, soft skills, cross-cultural, negotiation, process orientation
- Provide guidance on Supply Chain issues and Directional feedback
- Oversees the manufacture of products, ensuring production, performance, and quality standards are consistently met
- Serve as a core member of the site operations leadership team
- Provide training using Supplier Portal; SAP; BI Reporting, Supplier Portal and B2B
- Oversee Supplier Performance, attend and present at Commodity meetings
- Schedule or attend shortage meetings, production meetings to plan schedules, etc.
- Initiate Buffer Stock plans and initiatives, in order for suppliers to respect contractual agreements
- Execute CPR charts (capacity planning)
- Plan, coordinate and communicate manufacturing, Quality Control, Quality Assurance at suppliers
- Oversee procurement, primary sourcing and secondary sourcing
- Maintain MPS Master Production schedules
- Collaborate with vendors and suppliers to ensure all operations
- Negotiate prices for raw material and delivery with suppliers
- Participate in coordinating engineering changes, product line extension, or new product launches to ensure timely and orderly material and production flow transitions
- Monitors the performance of suppliers, assessing their ability to meet quality and delivery requirements; identifies and qualifies new suppliers in collaboration with other departments
- Experience with global sourcing, logistics and supply chain best practices
- Simplify processes and witness immediate results.
- Developed strong vendor relationships to ensure timely delivery of materials and maintain high-quality standards.
- Managed logistics functions including shipping coordination, customs compliance, freight negotiations, and carrier selection.
- Enhanced inventory accuracy with the implementation of a robust cycle counting program.
- Reduced lead times for product deliveries through effective supplier management and communication strategies.
- Developed comprehensive training programs for team members, enhancing skills development and employee retention rates within the department.
- Supervised nine staff members tasked with handling materials management, planning, purchasing, and customer service duties.
- Managed procurement activities, driving cost savings through strategic sourcing and contract negotiations.
- Initiated risk mitigation strategies to address potential disruptions in the supply chain, minimizing impacts on business continuity.
- Developed and implemented actionable improvements to increase inventory replenishment efficiency and reduce downtime.
Procurement/Manufacturing Manager
Galderma
Montreal, Canada
01.2019 - 01.2019
- Training SAP End User
- Super-User: End user support Post implementation for SAP Modules
- Oversee all manufacturing and procurement operations
- Implement procurement systems and tools to streamline processes and enhance efficiency
- Source and negotiate with potential suppliers, assess their capabilities and evaluate their suitability based on predefined criteria
- Manage supplier relationships, including regular communication, performance evaluations and issue resolution
- Collaborate with internal stakeholders to understand their requirements and develop procurement plans accordingly
- Analyze inventory levels, demand forecasts and consumption patterns to optimize stock levels and reduce carrying costs
- Continuously evaluate and improve procurement practices, including identifying cost-saving opportunities and process enhancements
- Prepare and present reports on procurement activities, performance metrics and cost savings to higher management
- Develop and maintain procurement metrics to track performance, identify areas for improvement and report on sourcing effectiveness
- Implement sustainable and socially responsible strategic sourcing practices, including supporting local suppliers and promoting ethical sourcing
- Stay updated on regulatory requirements and ensure compliance with applicable laws and regulations related to sourcing activities.
- Devised and administered cost control initiatives saving $350 M.
Operations Manager
Pharma-science
Montreal, Canada
01.2017 - 01.2018
- Analyze planning requirements and initiate appropriate action to support master schedule or independent demands
- Create and maintain Finite Schedule for all produced finished goods
- Planning and prioritizing operations to ensure maximum performance and minimum delay, including manufacturing lead times
- Determining work force/manpower with reference to Operation Plan and raw materials needed to cover production demand
- Supervising production floor employees
- Monitor actual output versus Master Production Plan
- Identify gaps and drive solutions, Ensure finished goods and work-in-process availability
- Maintain finished goods inventory at target levels in ensure high service levels, i.e.
- Product availability
- Process daily procurement requirements into purchase orders
- Procurement/Supply Chain; Sourcing, Purchasing, and forecasting of raw materials and supplies
- Oversee Purchasing team
- Communicate any supply problems, which may have impact on business operations
- Support S&OP process meetings to review service levels, performance against schedule, inventory strategy, supply plan to meet demand, and resource implications
- Update Master Production Plan as necessary
- Review opportunities for continuous improvement and business improvements
- Implementation of Kaizen planning method
- Build, maintain, and manage supplier relationships and keep up good communications
- Assure inventory accuracy/ inventory management.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Facilitated smooth collaboration between departments through clear communication channels.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Developed and implemented strategies to maximize customer satisfaction.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Demand & Supply Planner
Novartis/Sandoz Pharmaceuticals Canada Inc.
Montreal, Canada
01.2012 - 01.2016
- Responsible for product portfolio management including demand planning, forecasting, supply management, Product launches, Business Development with Global Affiliates and internal team players
- Responsible for strategic planning, achieving, improving and exceeding immediate/long term priorities
- Redefining procurement and fulfillment strategies with international suppliers, negotiating pricing, terms, and contracts, while using strong multicultural and negotiation skills, delivering 10% net cost savings on operations
- Targeted customer levels, managing inventory levels and targets, and managing supply and demand within the Global Supply Chain
- Working simultaneously with production, logistics, sales & marketing and with raw and packaging material suppliers to ensure plans are aligned with demand and supply
- Utilize SAP + other systems to generate finished goods purchase orders, forecast/track sales and inventory levels
- Maintain, monitor Master Data; to ensure SAP APO/MRP (or legacy) systems to effectively planning future requirements
- Convert demand sales forecasts to a rolling unit production forecast for submission
- Plan and execute procurement of finished and raw goods
- Coordinated timeline of new product development, identified potential risks and acted proactively to resolve issues as to guarantee project delivery on time
- Optimize product inventory and desired customer service levels without compromising stock
- Product Life Cycle management; KPI (ex
- OTIF; releases; cycle time
- Etc.) Respond to internal and external business requests of Manufacturing Supply Chain issues and processes; communicate potential supply problems to stakeholders
- Proactively report product and material availability issues, participate and contribute to Long Term Forecast
- Coordinate timely product launches and updates marketing, global suppliers, affiliates and local teams.
Operations & Planning Lead
Customer Service Senior Leader/SAP Super User
Pfizer/Wyeth Pharmaceuticals Canada Inc., Montreal
01.1992 - 01.2012
- Led ROP (Requirements Operations and Planning) meetings within Supply Chain to make sure that the supply chain was ready to deliver new products as well as resolving issues such as up-sides and downsides of forecast
- Planned and placed raw material orders using SAP R/3 (MM module) to optimize inventory investment for more than 350 SKU’s
- Logistics documentation Comply with local and foreign regulatory requirements (NAFTA, HS Codes, FDA Codes, Certification/Legalization, USA Customs procedures)
- Coordinate inventory planning and replenishment of raw materials, components, and finished goods
- EDI + problematic issues between; SAP: BI Report; Material Master; Customer Master; Pricing, etc.
- Communicates fulfillment status and / or issues within Organization to points including Demand/ Supply planning, Logistics Management, Sales, and Customer Service
- Supervise and support customer service representatives
- Prepare and update monthly logistics, schedule to assure deliveries to production locations
- Ensures inventory accuracy by coordinating inventories and goods system-to-system information with distribution
- Ensures accuracy of physical inventory
- Coordinate with operating department to manage inventory levels at multiple plant locations
- Support development, implementation, and execution of structured Management Process for Supply Chain critical process
- Working daily basis to resolving master data issues of final products on SAP R/3 (MM module) and SAP APO
- Supervise maintenance of daily customer service tasks
- Responsibilities include account management
- Participate in S&OP meetings + Proficiency in BI Reports.
- Reduced operational costs through careful analysis of expenditures and identification of cost-saving opportunities.
- Implemented risk management strategies to mitigate potential issues and ensure business continuity.
Education
Certification SCM Social of Management - Supply Chain Management
Yale University
New Haven, CT09.2024
MBA - Supply Chain Management
McGill University
Montreal Canada05.2027
Associate of Arts - Liberal Arts & Mathematics
Vanier Collège
Montreal Canada05.1989
High School Diploma -
Howards S Billings HS
Montreal Canada06.1986
Skills
- Advanced proficiency in SAP (Super User) - ERP MRP - Specializing in modules PP MM SD CRM APO: Materials Management (MM), Sales and Distribution (SD), Logistics Execution (LE), Production Planning (PP), Customer Relation Management (CRM), BI Reporting/Supplier Portal/B2B
- Advanced skills in Microsoft Office (Word, Excel, Power Point, Outlook, ETC)
- Supplier Relationship Management
- Logistics Optimization
- Supply chain analytics
- Procurement strategy
- Demand forecasting
- Production Planning
- Cost Reduction
- Sourcing and Negotiation
- ERP systems proficiency
- Lean manufacturing principles
- Supply Chain Management
- Supply chain distribution
- Continuous Improvement
- Staff Management
Accomplishments
- 10/01/2022, Pratt & Whitney - Secured parts which provided flow on top-level parts and therefore prevented line stoppages. Managed to find a different sources for components when the supplier was unable to source it. Traveled to California to a subtier’s, supported to have suppliers secure flow of subcomponents earlier than the subtier had originally committed. Acted as the liaison to align all at the supplier’s when complex solutions such as Engineering Changes were needed on specific parts. Regularly gets parts out to DQR and into shipping when shipment is crucial.
- 06/01/2014, Sandoz Pharmaceuticals, Montreal - Winner of Presidents Award, recipient for providing a positive impact on elimination of a BO crisis, using corrective supply strategic.
- 12/01/2011, Pfizer Pharmaceuticals, Montreal - Winner of a Pfizer Star for all the efforts on SAP issues. Values: Customer Focus.
- 06/01/2010, Pfizer Pharmaceuticals, Montreal - Winner of an MVV Award for Pfizer Global Markets. These prizes are awarded twice per year and are intended to highlight the exceptional efforts of employees and teams in the following categories: Engagement in achieving goal, recognized for launching and supply strategic specialty products for Pfizer Global Markets. Values: Embracing company Values + Outstanding contribution to support objectives.
Roles
Supply Chain Director, Possessing well refined managerial abilities in leading multi-plant strategies and master plans, overseas manufacturing requirements and third-party external contract manufacturing/packaging strategies. Superb knowledge of the entire Supply Chain process, Business Development and Launches, ensuring operation excellence in order fulfillment, master scheduling and inventory management, while achieving exceptional performance to customer commitments, quality and focus on lean process. Constantly striving to increase service levels to exceed goals for on time deliveries to customers, while achieving cost savings. Achieving, improving and exceeding targeted customer service levels, managing inventory levels and targets, managing supply and demand within the Global Supply Chain.
Personal Information
Title: Supply Chain Management
Training
SAP End User, Pfizer/Wyeth Pharmaceuticals Canada Inc., Montreal, Canada, 01/01/2007, 12/31/2012
Languages
English
Native or Bilingual
French
Native or Bilingual
Italian
Native or Bilingual
Timeline
Supply Chain Director
Union Agener Pharmaceutical
12.2022 - Current
Supply Chain Manager
Quest-Global, Pratt & Whitney
01.2020 - 12.2022
Procurement/Manufacturing Manager
Galderma
01.2019 - 01.2019
Operations Manager
Pharma-science
01.2017 - 01.2018
Demand & Supply Planner
Novartis/Sandoz Pharmaceuticals Canada Inc.
01.2012 - 01.2016
Operations & Planning Lead
Customer Service Senior Leader/SAP Super User
01.1992 - 01.2012
Certification SCM Social of Management - Supply Chain Management
Yale University
MBA - Supply Chain Management
McGill University
Associate of Arts - Liberal Arts & Mathematics
Vanier Collège
High School Diploma -
Howards S Billings HS