Sandra Maine-Delepierre
Kennewick,USA
Summary
Results-focused administrative professional with strengths in records management, process improvement and problem solving. Proactive leader with natural relationship-building talents geared towards a focus on collaboration and maximizing resources. Over 10 years' experience managing public records in municipal government and training programs.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Risk & Compliance Specialist
University of Wisconsin
12.2021 - Current
- Implemented campus youth protection program to meet state statutes
- Developed policy and procedure guidelines
- Manage records management, including development of record schedules
- Monitor and maintain risk and liability including policy, webpage content, facility use contracts, claims, and workers compensation
- Participate in system (state) institutional risk, records, and youth compliance teams
Records Supervisor
Boise Police Department
09.2019 - 08.2021
- Supervised team of 8 staff with four separate functions (public records, transcription, prosecutorial discovery and records archiving)
- Created department job aids and training process for new hires
- Conducted interviews and developed interview testing functions
- Completed full cross training within team to capitalize on productivity
- Developed monthly statistical data reports reflecting team workloads; used as basis for staffing needs
- Updated processes and implemented core documentation changes with legal review requirements
- Prepared and disseminated public information, oversight over team and provided guidance on state public records law in conjunction with legal
- Managed City Hall West front desk/counter for the public
- Collaborated with other management and police officials to implement new systems and process changes
Procurement Contractor
Volt Workforce Solutions/Blue Cross
06.2018 - 09.2019
- Updated procurement contract database process and coordinated with Contract Managers on expiring contracts
- Data mining and clean-up of vendor system
- Coordinated Procurement team process improvement change across Blue Cross campus
- Facilitated on-site training of new Procurement process for 50+ employees
Purchasing Specialist
DBH Distributing/Hunt Brothers Pizza
12.2016 - 10.2017
- Submitted weekly order details into system and conducted inventory control by monitoring orders against inventory
- Worked successfully with outside sales team, vendors, and warehouse crew to accomplish goals and address issues related to products and services
- Demonstrated self-reliance by meeting and exceeding workflow needs
- Implemented weekly team meetings between logistics and warehouse crew for increased coordination of inventory and sales
- Developed department job aids
Safety & Risk Manager
Benton County
05.2012 - 08.2016
- Updated existing safety protocols and OSHA compliance, County intranet safety site including manuals, and forms for employee use
- Managed Claims and Worker Compensation Program
- Created database for tracking safety issues, incidents and tort claims, and worker compensation
- Kept detailed records of investigations and litigation deadlines to meet legal standards and promote easy search and retrieval by compliance staff
- Conducted county-wide training for OSHA compliance
- Knowledgeable on OSHA rules and regulations
- Developed public records process manual approved by legal counsel and adopted for County-wide department processing
- Lead coordinator for multi-department public record requests in conjunction with legal
- Collaborated with Civil Legal, Union Representatives, and County Administrators Office
Administrator
Garlick Enterprises
05.2009 - 04.2012
- Served as Administrator to CEO; 10+ companies, including Real Estate Management, College Advisory Boards, and oversight of patents to medical technology
- Spearheaded special community projects in Washington and Nebraska
- Developed trial testing database for medical technology company
- Assisted CEO with business deals, including frequent contact with legal advisors on corporate law and litigation responses to the court
- Wrote reports outlining results to facilitate management decision making
Provider Specialist, Credentialing
Kaiser Permanente/Group Health
08.1996 - 05.2009
- Project lead facilitator for state-wide department process improvements (Provider Contracting and HEDIS Data Collection)
- Developed guidelines, toolkits, and conducted training
- Facilitated and presented office manager seminar forums
- Coordinated physician continuing medical education (CME) programs, obtaining certification, creating flyers, and working with physicians
- Prepared and reported statistical data
- Conducted annual NCQA and HEDIS audits and performed provider credentialing
- Led department continuous improvement assessments using LEAN concepts
Education
Associate of Arts - Business
University of Phoenix
Skills
- Process Improvement
- Public Records
- Records Management
- Team Building & Training
- Risk & Compliance
- Regulatory knowledge
- Compliance Oversight
- Auditing processes
- Information Gathering
- Training delivery
- Documentation skills
- Regulatory understanding
- Compliance understanding
- Compliance protocols
- Relationship Management
- Safety Compliance
- Operations Management
- Data Analysis
- Records Review
- Risk Identification
- Continuous Improvement
- Database Management
- Project Oversight
- Risk Assessment
- Process Implementation
- Policy Development
Certification
- FEMA Advanced ICS G400
- FEMA Intermediate ICS G300
Specialtraining
- Risk Claims Administrator Compact
- Toastmasters Communication
- Toastmasters Leadership
Activities
- Church Community Group Leadership
- Idaho Youth Ranch Job Skills Program Volunteer, Resume Building, and Interview Skills
- Community Festival/Science Fair Volunteer
- Fall Festival Coordinator, 100+ participants
- Toastmasters International Silver Communicator and Gold Leadership. Served as Area Governor, coordinating and leading annual training and assisting other clubs in mastering both elements.
- Miss Tri-Cities Scholarship Program, Communication Facilitator
- Junior Achievement Program, 6 week business principles instructor in local schools for 9 years
Timeline
Risk & Compliance Specialist
University of Wisconsin
12.2021 - Current
Records Supervisor
Boise Police Department
09.2019 - 08.2021
Procurement Contractor
Volt Workforce Solutions/Blue Cross
06.2018 - 09.2019
Purchasing Specialist
DBH Distributing/Hunt Brothers Pizza
12.2016 - 10.2017
Safety & Risk Manager
Benton County
05.2012 - 08.2016
Administrator
Garlick Enterprises
05.2009 - 04.2012
Provider Specialist, Credentialing
Kaiser Permanente/Group Health
08.1996 - 05.2009
Associate of Arts - Business
University of Phoenix
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