Sandra Mancera
Channahon,IL
Summary
Proven Medical Lab Assistant III at Alverno Laboratories, adept in reagent handling and fostering teamwork, significantly improved testing accuracy, trained staff and excelled in high-pressure environments, demonstrating adaptability and a commitment to quality and patient confidentiality.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
Work History
Medical Lab Assistant III
Alverno Laboratories
09.2019 - Current
- Maintained a clean work environment by following strict sanitation protocols reducing the risk of contamination or cross-contamination between samples.
- Enhanced patient care by maintaining accurate records of lab results and communicating with medical professionals.
- Adapted quickly to changing demands by effectively managing multiple tasks while maintaining a high level of quality control.
- Assisted in the development of new laboratory protocols, resulting in improved testing methods and accuracy.
- Reduced turnaround time for test results by prioritizing tasks and working efficiently in a high-volume environment.
- Trained and supervised new laboratory staff to improve skills in laboratory procedures.
- Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
Certified Nursing Assistant
Amita/Acession Saint Joseph Medical Center
05.2017 - 09.2019
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Certified Nursing Assistant
Presence Health Villa Franciscan
04.2016 - 05.2017
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Tax Preparer
H&r Block
11.2014 - 04.2016
- SEASONAL WORK 3 SEASONS.
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
Education
Phlebotomy Technician Certification -
Midwestern Career College
Naperville, IL12-2018
Nurse Assistant Training -
Joliet Junior College
Joliet, IL12-2015
High School Diploma -
Joliet Township High School
Joliet05-2009
Skills
- Reagent handling
- Laboratory safety protocols
- Adaptable to change
- Patient confidentiality
- Lab equipment maintenance
- Sample preparation
- Microbiology techniques
- Quality testing
- Test documentation
- Urinalysis testing
- Teamwork
- Multitasking Abilities
- Organizational skills
- Team building
Languages
Spanish
Native or Bilingual
Timeline
Medical Lab Assistant III
Alverno Laboratories
09.2019 - Current
Certified Nursing Assistant
Amita/Acession Saint Joseph Medical Center
05.2017 - 09.2019
Certified Nursing Assistant
Presence Health Villa Franciscan
04.2016 - 05.2017
Tax Preparer
H&r Block
11.2014 - 04.2016
Phlebotomy Technician Certification -
Midwestern Career College
Nurse Assistant Training -
Joliet Junior College
High School Diploma -
Joliet Township High School
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