Hi, I’m
Sasi Marcelino
Roxbury,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate team player with a track record of enhancing client satisfaction and retention exceptional customer service and strategic account management. Skilled in fostering long-term relationships and collaborating effectively with teams, I've driven success by anticipating client needs and resolving issues promptly.
Overview
25
years of professional experience
Work History
Self Employed
Performing Artist
06.1999 - Current
Job overview
- Demonstrated exceptional improvisational abilities under pressure during live performances when unforeseen circumstances arose.
- Built strong relationships with directors and production staff, fostering trust and creating positive working environment on set or stage.
- Followed strict safety procedures when performing dangerous routines.
- Networked with industry professionals to build contacts and maintain steady stream of work.
- Directed rehearsal sessions for cast and crew to prepare for upcoming performances.
- Negotiated contracts vendors, performers and crew for public/private performances.
- Mentored aspiring performers in refining their skills, leading to successful auditions and career advancements.
Salsa With Soldiers,Boston Ballet City Dance,YAMA
Lead Dance Instructor, Teacher Trainer
01.2014 - 03.2022
Job overview
- Improved student performance by developing innovative dance routines and engaging lesson plans.
- Increased student enrollment through community outreach events and promotional efforts.
- Fostered positive learning environment, encouraging students to express themselves through dance.
- Led team of dance instructors in creating comprehensive training programs for various skill levels.
- Collaborated with fellow instructors to develop cohesive curriculum and performance schedules.
- Designed visually appealing marketing materials highlighting upcoming events or class offerings.
- Evaluated student progress regularly, adjusting lesson plans accordingly to meet individual needs and goals.
- Incorporated diverse dance styles into curriculum, broadening students'' horizons while maintaining cultural relevance within classes.
- Maintained accurate records of student attendance, progress reports, and billing information.
- Taught and explained choreography by breaking down steps and demonstrating moves.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Promoted creative expression to encourage students to explore dance as art and self expression through movement.
- Cultivated partnerships with local schools and organizations to promote the arts within the community.
Boston Ballet
Lead Teaching Artist
06.2015 - 06.2021
Job overview
- Served as a mentor for new teachers, sharing best practices and providing guidance on classroom management techniques.
- Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness.
- Contributed to school-wide initiatives focused on improving student attendance, retention, and academic performance.
- Advocated for arts integration within the curriculum, leading workshops for fellow teachers on how to incorporate creative elements into everyday lessons.
- Supported diverse learners with differentiated instruction tailored to individual needs.
- Collaborated with colleagues to develop cross-curricular projects, enhancing students'' understanding of interconnected concepts.
- Cultivated positive relationships with community organizations, securing resources for extracurricular programs that enriched students'' learning experiences beyond classroom walls.
- Fostered positive learning environment with strong rapport-building and communication skills.
- Assessed student work and provided constructive feedback.
- Documented student work in order to exhibit and celebrate learning process of each child.
- Assisted students in developing unique artistic skills and techniques.
- Developed and implemented various thematic lesson plans, utilizing age-appropriate material and focusing on relevant topics.
- Enhanced classroom instruction with multimedia presentations.
- Implemented assessment strategies for continuous improvement in student achievement and progress monitoring.
Travelers, Mcsweeney Ricci, A-Afordable Insurance
Account Manager
02.2006 - 12.2014
Job overview
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
- Streamlined internal processes for better efficiency in account management tasks.
- Monitored industry trends to provide informed recommendations on new products or services that could benefit clients'' businesses.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Education
GED
Roxbury Community CollegeBoston, MA
Associate of Arts from Arts And Humanities
06.2025
Roxbury Community CollegeBoston, MA
GED
06.1999
Skills
- Account Management
- Customer Service
- Teamwork and Collaboration
- Customer Satisfaction
- Patience and Empathy
- Motivational Skills
- Strength training
Languages
Spanish
Native or Bilingual
Haitian
Limited Working
Timeline
Lead Teaching Artist
Boston Ballet
06.2015 - 06.2021
Lead Dance Instructor, Teacher Trainer
Salsa With Soldiers,Boston Ballet City Dance,YAMA
01.2014 - 03.2022
Account Manager
Travelers, Mcsweeney Ricci, A-Afordable Insurance
02.2006 - 12.2014
Performing Artist
Self Employed
06.1999 - Current
GED
Roxbury Community College
Associate of Arts from Arts And Humanities
Roxbury Community College
GED
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