Experienced, organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
19
19
years of professional experience
Work History
Administrative Coordinator (Temp Position Only)
University Of Virginia
10.2018 - 11.2019
Served as point of contact person for graduate students and faculty members.
Received and screened incoming calls, answered routine inquiries and routed calls to appropriate destinations.
Supported project management efforts by tracking deadlines, maintaining documentation, and communicating progress updates to stakeholders.
Improved customer satisfaction through prompt and professional handling of inquiries and concerns.
Organized successful events by overseeing logistics, managing vendors, and coordinating promotional efforts.
Coordinated and scheduled meetings and appointments to keep organization running smoothly.
Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
Assisted management with special projects to complete all tasks by deadlines.
Administrative Assistant
University Of Connecticut
09.2000 - 10.2017
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Scheduled office meetings and client appointments for staff teams.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.