Sandra Marquez
Greer,SC
Summary
Dynamic team leader with a proven track record at Good Will Inc., skilled in conflict resolution and workplace safety. Recognized for enhancing warehouse efficiency as a Forklift Operator at Ryder, where attention to detail and quality control significantly improved operations. Committed to coaching and mentoring team members for optimal performance.
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
8
8
years of professional experience
Work History
Forlift Operator
Ryder
08.2023 - 04.2024
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
Order Picker
Adidas
08.2020 - 11.2022
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
- Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
Deli Dpt Associates
Publix
08.2018 - 04.2020
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Analyzed customer data to identify trends and anticipate customer needs.
- Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
- Increased sales by customizing pitches to address specific client needs and concerns.
Team Lead
Good Will Inc
05.2016 - 07.2018
Education
Flebotomy And Electrocardiography
More Tech Institute
Miami, FL12.2017
High School Diploma -
Jose Eusebio Caro
Barranquilla Colombia12.1998
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Quality control
- Workplace safety
- Complaint resolution
- Operations management
- Employee training
- Problem-solving
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Forlift Operator
Ryder
08.2023 - 04.2024
Order Picker
Adidas
08.2020 - 11.2022
Deli Dpt Associates
Publix
08.2018 - 04.2020
Team Lead
Good Will Inc
05.2016 - 07.2018
Flebotomy And Electrocardiography
More Tech Institute
High School Diploma -
Jose Eusebio Caro
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