Summary
Overview
Work History
Education
Skills
Timeline
Sandra Martin

Sandra Martin

Richland,IN

Summary

A professional with over 20 years of experience, excellent communication, problem-solving, and interpersonal skills, and the ability to resolve issues, answer inquiries, and provide product information. I am a personable customer service professional with experience in coordinating, planning, and supporting daily operational and administrative functions.

Overview

20
20
years of professional experience

Work History

Dietary Team Lead

Brentwood Springs Behavioral Health Hospital
01.2017 - Current
  • Company Overview: Brentwood Springs is now under Lifepoint Health umbrella
  • Ensure adherence to individual dietary restrictions for over 70 patients, factoring in medical conditions and personal preferences
  • Collaborate effectively with healthcare staff to provide tailored nutritional support for inpatient and outpatient programs
  • Manage the preparation and service of two daily meals, maintaining high standards of quality and safety in a healthcare setting
  • Brentwood Springs is now under Lifepoint Health umbrella

Evolv\VIV\APS-Approval Payment Solutions
06.2016 - 06.2017
  • Identifying and prospecting potential clients through various channels, such as cold calling, networking, and referrals presenting our payment processing solutions to potential clients and closing sales with the help of your sales manager Meeting and exceeding sales targets and quotas Staying up-to-date with industry trends and best practices

Data Entry/Customer Service

Gorman Services @ Alcoa
01.2006 - 01.2016
  • Entered employee time data into EZLabor software, ensuring accuracy and efficiency for various departments within an aluminum smelting operation
  • Provided support to planners by addressing inquiries and resolving timesheet discrepancies promptly
  • Amended and reprocessed erroneous work orders, maintaining system integrity and preventing recurring issues
  • Generated and exported daily, weekly, and monthly backlogs and preventative maintenance reports into Excel for streamlined accessibility and review

Scheduler-Customer Service

Action Pest Control
2301 South Green River Road, Evansville IN 47715, Indiana
06.2005 - 02.2006

Answering incoming calls from current clients to schedule their upcoming pest control services, new or potential clients to schedule.
a free inspection or their first service after the inspection and quote is accepted.
Delivering excellent customer service and providing each customer with an unforgettable experience.
Learning and accurately navigating our scheduling and customer database software.
Effectively and accurately scheduling pest control services on the correct routes, taking into account drive time, location, etc.
Taking detailed notes for all calls so you can go back and update or add notes as needed.
General administrative and clerical duties as assigned by
management.

Education

Diploma -

South Spencer High School
01.1990

Skills

  • Data Entry
  • Customer Service
  • Administrative Skills
  • Accurate and Efficient Data Entry
  • Proven Interpersonal and Teamwork
  • Dependable
  • Hard Worker
  • Quick Learner
  • Motivated
  • Results Orientated
  • Accounts Payable
  • Windows
  • Outlook
  • Microsoft Office
  • Excel
  • PowerPoint
  • Oracle
  • MS Word
  • Various Computer Programs

Timeline

Dietary Team Lead - Brentwood Springs Behavioral Health Hospital
01.2017 - Current
- Evolv\VIV\APS-Approval Payment Solutions
06.2016 - 06.2017
Data Entry/Customer Service - Gorman Services @ Alcoa
01.2006 - 01.2016
Scheduler-Customer Service - Action Pest Control
06.2005 - 02.2006
South Spencer High School - Diploma,
Sandra Martin