
A professional with over 20 years of experience, excellent communication, problem-solving, and interpersonal skills, and the ability to resolve issues, answer inquiries, and provide product information. I am a personable customer service professional with experience in coordinating, planning, and supporting daily operational and administrative functions.
Answering incoming calls from current clients to schedule their upcoming pest control services, new or potential clients to schedule.
a free inspection or their first service after the inspection and quote is accepted.
Delivering excellent customer service and providing each customer with an unforgettable experience.
Learning and accurately navigating our scheduling and customer database software.
Effectively and accurately scheduling pest control services on the correct routes, taking into account drive time, location, etc.
Taking detailed notes for all calls so you can go back and update or add notes as needed.
General administrative and clerical duties as assigned by
management.