Overview
Work History
Education
Timeline
Generic

Sandra Martinez

North Hollywood,CA

Overview

9
9
years of professional experience

Work History

Full Runner

Sun Hills
10.2021
  • Directly interacted with customers at each location to build loyalty.
  • Monitored supplies of key inventory items.
  • Handled high-pressure situations calmly and effectively, showcasing resilience even during challenging times.
  • Maintained a professional demeanor while interacting with colleagues and clients during deliveries.
  • Reduced delivery times by efficiently navigating routes and prioritizing tasks based on urgency.
  • Ensured cleanliness of work areas, contributing to a well-maintained office environment.
  • Greeted customers and provided outstanding customer service.
  • Processed payments for orders and provided customers with change.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Assisted with bussing tables and cleaning up spills.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Greeted customers and provided menus upon arrival to dining room.
  • Arranged tables and chairs for special occasions and events.

Shit Leader

Sun Hills
12.2020
  • Completed cash and credit card transactions accurately using POS software.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Observed packing operations to verify conformance to specifications.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Evaluated customer needs and feedback to drive product and service improvements.

Cafeteria Attendant

Sun Hills
03.2023 - 10.2024
  • Assisted in food preparation for efficient service and reduced wait times.
  • Served as a liaison between customers and kitchen staff, relaying dietary needs or special requests efficiently.
  • Monitored portion control to minimize food waste and maintain consistency in meal presentation.
  • Managed inventory levels to reduce waste and maintain adequate stock for daily operations.
  • Maintained a welcoming atmosphere by keeping dining areas clean, organized, and well-stocked throughout shifts.
  • Restocked condiments, beverages and utensils per expected use levels.
  • Managed cash register transactions accurately, ensuring all financial responsibilities were met with precision and consistency.
  • Streamlined cafeteria operations by organizing supplies, stocking shelves, and maintaining clean workspaces.
  • Prepared ingredients and recipe components ahead of time.
  • Served as a reliable team member during flexible scheduling demands, consistently arriving on time for all assigned shifts ready to contribute positively to the day''s work activities.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Served food according to temperature, safety and presentation guidelines.
  • Assisted in training new staff members, sharing best practices for success in the role of Cafeteria Worker.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Provided exemplary service to students, staff, and visitors.

Dish Wachert

Sun Hill
02.2016 - 11.2020
  • Collaborated with other team members to meet daily goals, ensuring smooth restaurant operations during peak hours.
  • Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Maintained health code compliance with thorough cleaning of all kitchen equipment, including ovens, grills, and prep surfaces.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.

Education

Colegio Americano
Él Salvador San Salvador
04.1996

Timeline

Cafeteria Attendant

Sun Hills
03.2023 - 10.2024

Full Runner

Sun Hills
10.2021

Shit Leader

Sun Hills
12.2020

Dish Wachert

Sun Hill
02.2016 - 11.2020

Colegio Americano

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