Sandra Martinez
Sylmar,CA
Summary
Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise.
Overview
20
20
years of professional experience
Work History
Case Manager/Community Health Worker
Christ Centered Ministries
Inglewood, CA
07.2022 - Current
- Mentor Reentry/at promise youth
- Facilitate groups
- Manage CBT
Client Aide
Christ Centered Ministries
Inglewood, CA
05.2021 - 07.2022
- Maintains safe, secure, and healthy work environment by establishing and following standards and procedures, complying with Federal, State and Christ Centered Ministries guidelines
- Provides support and assistance to clients if needed with activities of daily living
- Demonstrates principles of positive interaction and de-escalation of negative behavior
- Assures that each client is physically present and accounted for during routines checks and notify appropriate personnel if necessary
- Implements policies and procedures within the CCM guidelines as the immediate situation demands
Fire Crew Worker
Center for Employment Opportunities
03.2021 - 06.2021
- Gather and remove litter, use hand tools, such as shovels, rakes, pruning saws, saws, hedge or brush trimmers, or axes
- Cleared debris from parks and forests
- Prune or trim trees, shrubs, or hedges, using shears, pruners or weed whip
Inventory Clerk
Staffmark
San Fernando Valley, CA
01.2015 - 12.2019
- Received, sorted and scanned incoming shipments
- Prepared products for shipment by picking products for order fulfillment
- Performed inventory tasks and cycle counting
- Maintained logs of work progress and maintained materials and supplies
- Performed a variety of marginal duties not listed, to be determined and assigned as needed
Independent Caregiver
Sylmar, CA
01.2010 - 01.2015
- Monitored patient condition by observing physical and mental condition, output, and exercise
- Supported patients by providing housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands
- Recorded patient information by making entries in the patient journal and notifying the nursing supervisor of changing or unusual conditions
- Maintained a safe, secure, and healthy patient environment by following asepsis standards and procedures, maintaining security precautions, and following prescribed dietary requirements and nutrition standards
- Protected the home care agency by adhering to professional standards, home care policies and procedures, federal and state guidelines
- Enhanced service reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments
Health Safety and Wellness Specialist
Union Rescue Mission
Los Angeles, CA
07.2005 - 01.2010
- Instructed staff safety orientations as needed
- Coordinated EVS scheduling and scheduled CPR training for staff
- Conducted routine facility safety checks
- Assisted with health department and fire safety walkthrough
Education
Licensed Vocational Nurse -
Casa Loma College
06.1998
General Equivalency Diploma -
North Valley Occupational Center
Mission Hills, CA06.1990
Skills
- Supervisory and leadership skills
- Project Management
- Staff / PT Teaching
- Excellent Communication and flexibility
- Individualized counseling
- Email and telephone etiquette
- Client relationship management
- Client advocacy
- MS office
- Vulnerable population awareness
- Client assessment
- Recruitment
- Case needs assessment
- Empathy and compassion
- Emotional awareness
- Case management tracking
- Problem-solving
- Intervention plans
- Social work
- Care coordination
- Verbal and written communication
- Progress evaluations understanding
- Relationship building
- Case planning
- Resource management
- Team collaboration
- Discharge planning
- Goal setting
- Annual case reviews
- Resource identification
- Active listening
- Referral coordination
- Progress evaluations
- Financial resource management
- Crisis intervention
- Performance tracking
- Case management
- Community outreach
Timeline
Case Manager/Community Health Worker
Christ Centered Ministries
07.2022 - Current
Client Aide
Christ Centered Ministries
05.2021 - 07.2022
Fire Crew Worker
Center for Employment Opportunities
03.2021 - 06.2021
Inventory Clerk
Staffmark
01.2015 - 12.2019
Independent Caregiver
01.2010 - 01.2015
Health Safety and Wellness Specialist
Union Rescue Mission
07.2005 - 01.2010
Licensed Vocational Nurse -
Casa Loma College
General Equivalency Diploma -
North Valley Occupational Center
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