Sandra Martinez
Springdale,AR
Summary
Results-driven Cashier Supervisor with expertise in cash handling, customer service, and team training. Proven track record in elevating team performance and enhancing customer satisfaction.
Overview
7
7
years of professional experience
Work History
Cashier Supervisor
La Favorita Market
Springdale, AR
05.2019 - 09.2023
- Supervised cashier team to ensure efficient customer service and smooth transactions.
- Managed cash handling procedures to maintain accuracy and security of funds.
- Trained new cashiers on register operations and customer interaction techniques.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
Salesperson/Assistant Manager
Metro PCSInc
Springdale, AR
07.2017 - 10.2018
- Developed key customer relationships to increase sales.
- Assisted customers in selecting mobile plans and devices.
- Educated customers about features and benefits of products.
- Collaborated with team members to enhance customer service experiences.
- Collaborated with team members to develop effective sales plans.
- Maintained knowledge of promotions and product updates regularly.
- Managed inventory and organized merchandise displays effectively.
- Operated register, handled cash and processed credit card transactions.
- Counted cash at end of shift to ensure accuracy at end of shift., made change, and stored coupons to keep organized and balanced cash register drawer.
Cashier/Store Manager
El Patron Market
Springdale, AR
06.2016 - 06.2017
- Processed customer transactions efficiently at local grocery market.
- Maintained accurate cash drawer during shifts at El Patron Market.
- Collaborated with team members to ensure smooth checkout operations.
- Assisted customers with product inquiries and store navigation.
- Provided friendly service to promote a welcoming shopping environment.
- Helped customers find specific products, answered questions, and offered product advice.
- Stocked shelves with merchandise to ensure product availability for customers.
Education
Springdale High School
Springdale, ARSkills
- Cash handling
- Register operations
- Customer service
- Inventory management
- Customer relationship management
- Device support
- Software setup
Timeline
Cashier Supervisor
La Favorita Market
05.2019 - 09.2023
Salesperson/Assistant Manager
Metro PCSInc
07.2017 - 10.2018
Cashier/Store Manager
El Patron Market
06.2016 - 06.2017
Springdale High School