Sandra Mashburn
Port Charlotte,FL
Summary
Dynamic Administrative Assistant with a proven track record at Equity Lifestyle, excelling in optimizing workflows and enhancing team communication. Skilled in data entry and customer service, I streamlined processes, improved efficiency, and fostered strong relationships, ensuring meticulous attention to detail in all tasks. A dedicated team player committed to professional excellence.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Equity Lifestyle
01.2023 - Current
- Coordinated office operations, ensuring efficient workflow and communication among team members.
- Managed scheduling and calendar updates for executives, optimizing time and resource allocation.
- Assisted in preparing reports and presentations, enhancing clarity and professionalism of materials.
- Streamlined administrative processes, improving overall efficiency and reducing turnaround times.
- Maintained electronic filing systems, ensuring organization and easy retrieval of documents.
- Facilitated internal meetings by preparing agendas and documenting minutes for future reference.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Backend Manager
Lowes Home Improvement Stores
04.2013 - 09.2022
- Streamlined backend operations to enhance inventory management efficiency.
- Led cross-functional teams to implement process improvements, reducing operational bottlenecks.
- Developed training programs for staff, increasing team proficiency and service quality.
- Managed vendor relationships to optimize supply chain performance and cost-effectiveness.
- Analyzed data trends to inform strategic decisions and improve service delivery metrics.
- Mentored junior staff, fostering skill development and promoting a collaborative work environment.
- Ensured compliance with safety regulations and company policies in backend operations.
- Implemented robust security measures to protect sensitive data from unauthorized access or breaches.
- Mentored junior team members to enhance their skills in backend technologies while fostering professional growth within the organization.
- Enhanced team productivity by providing clear guidance, ongoing training, and regular feedback.
- Ensured compliance with industry best practices regarding coding standards, privacy regulations, and security protocols.
Education
Cert Billing And Coding - Medical Billing And Coding
Southwest Florida College
Port Charlotte, FL06-2010
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Computer proficiency
- Filing
- Customer relations
- Clerical support
- Critical thinking
- Strong problem solver
- Scheduling
- Dedicated team player
- Appointment scheduling
- Deadline oriented
- Professional and mature
- Filing and data archiving
- Relationship building
- Meticulous attention to detail
- Mail handling
Timeline
Administrative Assistant
Equity Lifestyle
01.2023 - Current
Backend Manager
Lowes Home Improvement Stores
04.2013 - 09.2022
Cert Billing And Coding - Medical Billing And Coding
Southwest Florida College