SANDRA MASTRAPA
SUNNY ISLES BEACH
Summary
Proven track record in room preparation and exceptional customer service, honed at St Mary Magdalen Parish and other notable employers. Skilled in inventory management and sanitation procedures, I consistently enhance customer satisfaction and operational efficiency. My proactive approach and time management skills have significantly contributed to workplace improvements, demonstrating a solid balance of hard and soft skills.
Overview
2
2
years of professional experience
Work History
Housekeeper
St Mary Magdalen Parish
SUNNY ISLES BEACH
10.2024 - Current
- Waxed and polished wood furnishings to restore faded appearance.
- Changed bed linens and towels, tidied up rooms.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
DRYECO OPERATOR
Dryeco - Green Cleaners
SUNNY ISLES BEACH
06.2024 - 09.2024
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Monitored customer satisfaction levels through surveys and feedback forms.
Sales Associate
WENDY´S
HIALEAH
08.2023 - 01.2024
- Prepared sandwiches according to customer specifications.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
H.H.A.
SALMO 23 SENIORS HOME
HIALEAH
04.2023 - 07.2023
- Changed bed linens regularly ensuring a clean environment for the client at all times.
- Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
- Responded quickly to emergency situations using appropriate safety protocols.
- Helped feed residents who are unable to feed themselves due to disability or illness.
Education
High School Diploma -
HIGH SCHOOL INSTITUTE
HOLGUIN, CUBA07-1987
Skills
- Room preparation
- Sanitation procedures
- Inventory management
- Customer service
- Product knowledge
- Time management
Timeline
Housekeeper
St Mary Magdalen Parish
10.2024 - Current
DRYECO OPERATOR
Dryeco - Green Cleaners
06.2024 - 09.2024
Sales Associate
WENDY´S
08.2023 - 01.2024
H.H.A.
SALMO 23 SENIORS HOME
04.2023 - 07.2023
High School Diploma -
HIGH SCHOOL INSTITUTE
Similar Profiles
Angela FalgowskiAngela Falgowski
School Counselor at St. Mary Magdalen SchoolSchool Counselor at St. Mary Magdalen School
Katie McFillinKatie McFillin
Teacher at St. Mary Magdalen Catholic SchoolTeacher at St. Mary Magdalen Catholic School
Elizabeth AlvarezElizabeth Alvarez
Vocalist/Cantor at St. Mary MagdalenVocalist/Cantor at St. Mary Magdalen