Sandra McAdams

Assists with the implementation and conduct of clinical research projects as delegated to assure successful achievement of quality, safety, regulatory and financial outcomes including maintaining regulator binders, recruiting and retaining study subjects, research billing compliance, performing procedures, collecting data and query resolution.

Performs specific technical tasks and procedures that may include performing phlebotomies, recording test subject's vital signs, height and weight, collection and distributing diaries and questionnaire and other study specific procedures or test as assigned. Record data.

Maintains inventory of study-specific supplies and clinical supplies. Works to assure protocol compliance and efficient workflow including, organizing clinical work areas, counting and ordering kits and shipping materials, and checking and replace expired items.

• Maintained compliance with protocols covering patient care and clinical trial operations.
• Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
• Gathered, processed and shipped lab specimens.
• Followed informed consent processes and maintained records.

Assist the research team in the implementation of conduction research studies. Performing task delegated to me in a timely I schedule appointments for our patient. Printed and Log all IND safety reports.

I assist with the Pedi Oncology Dept and collecting specimen and shipping.

• Collected data and followed research protocols, operations manuals and case report form requirements.
• Managed updates and input for patient information database.

• Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
• Drove proactive patient outreach activities to schedule appointments and follow-up on care and health maintenance.
• Took copayments and compiled daily financial records.
• Collaborated with colleagues to maintain and upkeep office and waiting area to provide clean and organized environment for patients.
• Verified patient availability during appointment scheduling process to reduce reschedules and cancellations.

• Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
• Took copayments and compiled daily financial records.
• Called patient to confirm appointment and prepared paperwork prior to visit to expedite check-in process.
• Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
• Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
• Collaborated with colleagues to maintain and upkeep office and waiting area to provide clean and organized environment for patients.
• Contacted insurance company to verify patient coverage before visit.

• Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Handled daily scheduling tasks and provided administrative support for [Type] department.
• Provided clerical support to company employees by copying, faxing and filing documents.
• Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
• Coordinated travel arrangements, including booking airfare, hotel and ground transportation.
• Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.

• Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
• Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing.

• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
• Adhered to professional house cleaning checklist.
• Verified cleanliness and organization of storage areas and carts.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
• Disposed of trash and recyclables each day to avoid waste buildup.