Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Intern

Sandra McDougal

Albany,GA

Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.

Overview

42
42
years of professional experience
1
1
Certification

Work History

General Manager

Popeye's Restaurants
Forsyth, GA
01.2022 - 06.2024
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Developed service and sales strategies to improve retention and revenue.

General Manager

Burger King
Lovejoy, GA
02.2017 - 01.2022
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.

General Manager

Krystal's Restaurant
McDonough, GA
02.2012 - 10.2017
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.

General Manager

McDonald's Restaurant
Forsyth, GA
06.1982 - 01.2012
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Administered employee discipline through verbal and written warnings.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Supervised employees through planning, assignments, and direction.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Created schedules and monitored payroll to remain within budget.

Sales Clerk

Liz Claiborne
Locust Grove, GA
08.2004 - 02.2006
  • Passionate about learning and committed to continual improvement.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Skilled at working independently and collaboratively in a team environment.

Picker Packer

amazon warehouse
McDonough, GA
06.1994 - 10.1996
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Gained extensive knowledge in data entry, analysis and reporting.

Education

Associate of Business Administration - Information Technology

Southern Regional Techinal School
Thomaston, GA
06-1984

High School Diploma -

Mary Persons High School
Forsyth, GA
05-1982

Skills

  • Service Quality Improvement
  • Business Administration
  • Operations Oversight
  • Project Management
  • Financial Administration
  • Expense Control

Accomplishments

received serval awards in sales increase ,

Affiliations

i love to read , outdoors sports,attend church and most of sll spend time with family. i am currently very active in my church i holds several positions and serve on many boards such as stewardess, steward board , president of pastor aid board, president of praise team and choir and a missionary boaard,and lay board .

Certification

I am servsafe certified,

Timeline

General Manager

Popeye's Restaurants
01.2022 - 06.2024

General Manager

Burger King
02.2017 - 01.2022

General Manager

Krystal's Restaurant
02.2012 - 10.2017

Sales Clerk

Liz Claiborne
08.2004 - 02.2006

Picker Packer

amazon warehouse
06.1994 - 10.1996

General Manager

McDonald's Restaurant
06.1982 - 01.2012

Associate of Business Administration - Information Technology

Southern Regional Techinal School

High School Diploma -

Mary Persons High School

Similar Profiles

CREATE PROFILE
Sandra McDougal