Summary
Work History
Education
Skills
Affiliations
Timeline
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Sandra Mckelvey

Woodbridge

Summary

Compassionate Care Provider with a proven track record at Senior Moments Health Care, enhancing client well-being through emotional support and effective medication management. Skilled in patient management and rehabilitation support, I foster trust and improve care quality, ensuring safety and comfort for seniors while maintaining meticulous health records.

Professional caregiver with strong focus on delivering high-quality patient care and ensuring well-being. Skilled in medication management, daily living assistance, and emotional support. Effective team collaborator known for adapting to changing needs and achieving results. Reliable, compassionate, and driven by commitment to improving lives.

Work History

Care Provider

Senior Moments Health Care
  • Provided compassionate care and support to seniors, enhancing daily living activities and overall well-being.
  • Assisted clients with personal hygiene, mobility, and medication management to ensure safety and comfort.
  • Maintained accurate records of client health status, reporting changes to healthcare professionals promptly.
  • Developed strong relationships with clients, fostering trust and improving quality of care provided.
  • Implemented safety protocols that reduced incidents and enhanced the caregiving environment for clients.
  • Organized medication and provided reminders according to schedule.
  • Planned and cooked nutritious meals to meet specific dietary needs.

Cleaning Contractor

DMA Medical Buildings
  • Performed routine cleaning tasks using industry-standard tools and equipment.
  • Ensured compliance with safety protocols and regulations during all cleaning processes.
  • Maintained inventory of cleaning supplies, facilitating timely restocking when necessary.
  • Assisted in training new staff members on effective cleaning techniques and procedures.
  • Maintained a safe and healthy work environment with regular equipment maintenance and proper use of cleaning chemicals.
  • Demonstrated adaptability, handling various types of properties, including residential homes, offices, and commercial spaces.
  • Provided excellent customer service by addressing client concerns promptly and professionally.

Customer Service Representative

Giant Food Stores
  • Provided exceptional support to customers by addressing inquiries and resolving issues promptly.
  • Assisted in maintaining accurate records of customer interactions using CRM software.
  • Adapted quickly to new systems and processes, enhancing overall service delivery efficiency.
  • Collaborated with team members to streamline communication channels for improved response times.
  • Fostered positive relationships with customers, promoting brand loyalty through effective service interactions.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Education

High School Diploma -

T.C. Williams
Alexandria, VA
06-2007

Skills

  • Emotional support
  • Housekeeping
  • Mobility assistance
  • Medication reminders
  • Rehabilitation support
  • Physical therapy assistance
  • Laundry services
  • Patient management
  • Mental health support
  • Housekeeping tasks

Affiliations

Care Net

Tim Tuthill

Sandra Mccollum and assopciates

Timeline

Care Provider

Senior Moments Health Care

Cleaning Contractor

DMA Medical Buildings

Customer Service Representative

Giant Food Stores

High School Diploma -

T.C. Williams

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Sandra Mckelvey