Sandra Mejia Granados
Raleigh,NC
Summary
Proven leader with a track record of enhancing customer experience and sales at International Business Concepts. Excelled in multitasking and time management, boosting customer retention by focusing on personalized service and efficient inventory management. Fluent in English and Spanish, adept at training teams and leveraging POS systems for transaction accuracy.
Overview
4
4
years of professional experience
Work History
Sales Representative
International Business Concepts
Raleigh, NC
12.2024 - Current
- Identified new business opportunities and generated leads through proactive prospecting and networking
- Provided exceptional customer service by understanding customer needs and recommending suitable products/services
- Built strong relationships with repeat customers through personalized service and follow-up communication
- Accurately processed transactions, returns, and payments using POS systems
Server
Bahama Breeze
Raleigh, NC
02.2024 - 11.2024
- Delivered high-quality service, assisting customers with food and beverage selections
- Maintained a welcoming dining ambiance with an enthusiastic attitude
- Recommended menu items based on customer preferences and dietary restrictions
- Ensured compliance with food safety regulations and maintained a clean dining environment
Merchandise & Inventory Manager
PetSmart
Raleigh, NC
09.2022 - 05.2024
- Managed inventory by following planograms, conducting stock counts, and removing expired/damaged products
- Trained and supervised associates on stocking procedures and customer service
- Handled customer inquiries and concerns regarding products and pet care
- Unloaded trucks, stocked shelves, and operated a forklift for inventory management
Bartender
Jose and Sons
Raleigh, NC
08.2023 - 02.2024
- Prepared and served drinks according to recipes, ensuring an enjoyable customer experience
- Maintained a clean and organized bar area while adhering to beverage regulations
- Engaged with customers to provide excellent service and foster relationships
- Balanced multitasking between taking orders, making drinks, and providing friendly service
Store Associate
Lidl
Raleigh, NC
06.2021 - 09.2022
- Assisted customers with locating merchandise and provided product recommendations
- Processed transactions, returns, and exchanges while maintaining a balanced cash register
- Organized store displays, restocked shelves, and updated signage for promotions
- Addressed customer inquiries and ensured a positive shopping experience
Education
High School Diploma -
Knightdale High School
Knightdale, NC03.2020
Skills
- Time Management
- Multitasking
- Customer Service
- Sales
- Bartending
- Food Safety
- POS Systems
- Cash Handling
- Inventory Management
- Planograms
- Leadership
- Team Training
- Fluent in English
- Fluent in Spanish
- Inventory management
- Customer service
Languages
Spanish
Native/ Bilingual
English
Professional
Accomplishments
- Employee of the Month May 2022
- Got sent to Orlando, FL for Corporate Training February 2025
Timeline
Sales Representative
International Business Concepts
12.2024 - Current
Server
Bahama Breeze
02.2024 - 11.2024
Bartender
Jose and Sons
08.2023 - 02.2024
Merchandise & Inventory Manager
PetSmart
09.2022 - 05.2024
Store Associate
Lidl
06.2021 - 09.2022
High School Diploma -
Knightdale High School
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