Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandra Mendoza

Fort Morgan,CO

Summary

Adept at streamlining operations, I enhanced front desk efficiency at Common Spirit St Elizabeth Hospital OBGYN by leveraging bilingual communication skills and adept multitasking. Excelled in greeting clients, managing high-volume calls, and ensuring data accuracy, significantly improving client satisfaction and operational workflow.

Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

14
14
years of professional experience

Work History

Receptionist

Common Spirit St Elizabeth Hospital OBGYN
09.2010 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Managed multiple tasks and met time-sensitive deadlines.

Education

High School Diploma -

Fort Morgan High School
709 Riverview Ave
05-1996

No Degree - Medical Billing And Coding

Matinsburg College
341 Aikens Center Martinsburg Wv
09.2024 - 12.2024

Skills

  • Verbal and written communication in english and spanish
  • Appointment scheduling
  • Scheduling
  • Greeting and seating clients
  • Data inputting
  • Mail handling
  • Multi-line telephone operation

Timeline

No Degree - Medical Billing And Coding

Matinsburg College
09.2024 - 12.2024

Receptionist

Common Spirit St Elizabeth Hospital OBGYN
09.2010 - Current

High School Diploma -

Fort Morgan High School
Sandra Mendoza