Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sandra Merheb

Salem,NH

Summary

Throughout the course of my career, I have perfected my leadership abilities. I am a capable and consistent problem-solver skilled at prioritizing and managing projects with proficiency.

In my previous role, I contributed customer service, communication, toward team efforts and business improvements. I am progressive minded and in tune with new developments in my field. I have proven to be effective and collaborative with strong leadership talents. I enjoy collective brainstorming sessions which all me to coordinate activities to achieve a common goal.

Self driven and always ready for the new challenges that life throws at me. Moving from Lebanon my country of origin, to living in Dubai for 5 years and gaining my American citizenship. I loved every challenge that made me stronger, resilient and open minded.

Overview

21
21
years of professional experience

Work History

Lead Teacher

Saint Augustine School
09.2016 - Current
  • Collaborated with teachers to adapt lesson plans to changing student interests.
  • Enforced rules related to respect and personal responsibility in classroom.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.

Store Supervisor

Al Tayer Group Insignia
12.2006 - 06.2007
  • Supervised daily operations by directing customer service, inventory and sales operations.
  • Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
  • Conducted inventory analysis to determine optimal stock levels.
  • Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
  • Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation.
  • Developed a positive work environment by fostering teamwork, providing regular feedback, and acknowledging employee accomplishments.
  • Established strong relationships with suppliers to negotiate favorable pricing, delivery schedules, and payment terms for optimal business results.
  • Conducted timely performance evaluations to assess employee strengths, areas for improvement, and growth potential for career development opportunities.

Store Manager

Al Tayer Group Insignia
07.2007 - 06.2010
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.

Sales Representative Team Leader

Al Tayer Group Insignia
12.2005 - 06.2006
  • Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
  • Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
  • Established a positive work environment through clear communication, encouragement, and recognition of achievements.
  • Actively participated in industry conferences as both an attendee and speaker to further develop professional network connections.
  • Conducted regular market research to stay ahead of industry trends and adjust strategies accordingly.
  • Developed new business opportunities by prospecting potential clients and presenting product benefits.
  • Fostered vital customer relationships to generate $Amount in sales.
  • Enhanced customer experience by addressing concerns promptly and providing tailored solutions based on their needs.

Lead Teacher

Lebanese Government School
10.2002 - 08.2004
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.

Education

Bachelor Degree In Education - Education

Lebanese University
Beirut-Lebanon
09.2003

Skills

  • Verbal Communication
  • Parent-Teacher Communication
  • Collaborative learning
  • Teaching strategies
  • Behavior Modification
  • Positive Attitude
  • Effective Communication
  • Collaborative Teamwork

Languages

Arabic
Native or Bilingual
French
Professional Working
English
Full Professional

Timeline

Lead Teacher

Saint Augustine School
09.2016 - Current

Store Manager

Al Tayer Group Insignia
07.2007 - 06.2010

Store Supervisor

Al Tayer Group Insignia
12.2006 - 06.2007

Sales Representative Team Leader

Al Tayer Group Insignia
12.2005 - 06.2006

Lead Teacher

Lebanese Government School
10.2002 - 08.2004

Bachelor Degree In Education - Education

Lebanese University
Sandra Merheb