Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Awards
Timeline
Generic
Sandra Mestas

Sandra Mestas

Rancho Cucamonga,CA

Summary

Reliable student with knowledge of conflict resolution, customer communications, and order processing. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised as diligent by my peers, I can be relied upon to help your team achieve its goals. Seasoned Customer Associate with [Number] years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments. Experienced [Job Title] with proven track record driving high customer satisfaction and creating positive customer experiences. Proficient in using various customer service software programs and offers strong knowledge of customer service best practices. Highly organized, reliable and attentive to customer needs. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

CUSTOMER SERVICE ASSOCIATE

home depot
05.2022 - 06.2023
  • Assisted customers with product selection, order entry, and payment processing
  • Followed up with customers to support satisfaction and resolve any issues
  • Resolved product or service problems by clarifying customer's complaints and determining cause of problem
  • Built sustainable customer relationships of trust through open and interactive communication
  • Collaborated with other departments to ensure seamless customer experience from start to finish
  • Processed payments accurately according to company guidelines while maintaining high levels of security
  • Computed sale prices and totaled purchases with POS system or cash register
  • Researched information related to orders, returns, warranties, repairs., ensuring accuracy at all times
  • Improved and increased store sales through positive attitude and knowledge of products.

CASHIER

99 cent only
08.2021 - 03.2022
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
  • Provided efficient and courteous service to customers
  • Operated cash register and accurately processed payments, returns, and exchanges
  • Provided customers with product information and responded to inquiries courteously and promptly
  • Built and maintained positive working relationships with co-workers
  • Demonstrated excellent customer service skills while interacting with customers in a friendly manner.

Education

CERTIFICATION IN PSYCOLOGY -

citrus college
Glendora, CA

Skills

  • Presenting Solutions
  • Gift Wrapping
  • Boxes Preparation
  • Of Demonstrations
  • Amazon Alexa

Accomplishments

Created my own business, registered with the county and launched a list of clients

Certification

  • Food handlers
  • Computer buisness applications

Awards

  • Excellent customer service
  • Living the company values

Timeline

CUSTOMER SERVICE ASSOCIATE

home depot
05.2022 - 06.2023

CASHIER

99 cent only
08.2021 - 03.2022

CERTIFICATION IN PSYCOLOGY -

citrus college
Sandra Mestas