Sandra Miller
Concord,CA
Summary
Dynamic and results-oriented professional with extensive experience in office coordination and management, notably at Shield Fire & Safety Solutions Inc. Excelled in enhancing office efficiency and improving team performance at Wingstop Restaurant. Skilled in schedule coordination and customer service, demonstrating a proven track record of fostering strong client and team relationships. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
12
12
years of professional experience
Work History
Office Coordinator
Shield Fire & Safety Solutions Inc.
02.2024 - Current
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Contributed to company growth by consistently looking for ways to improve office processes and maximize efficiency.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Managed scheduling and coordination of allappointments to ensure smooth operations and minimal conflicts.
Community Organizer
Safe Return Project
04.2023 - 02.2024
- Liaised with political organizations and initiatives to confirm consideration of community best interests within campaigns and political agendas.
- Collaborated with local government leaders to promote state-level legislative changes.
- Built strong bonds with local cultural organizations by respecting unique differences and specific societal norms.
Shift Manager
McDonald's
03.2015 - 11.2017
- Coached crew members to optimize performance and motivate toward more efficient work.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Excelled in every store position and regularly backed up front-line staff.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Shift Manager
Wingstop Restaurant
09.2012 - 02.2014
- Coached crew members to optimize performance and motivate toward more efficient work.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Excelled in every store position and regularly backed up front-line staff.
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained and mentored new employees to maximize team performance.
Education
GED -
Mt Diablo Adult Education
Concord03-2006
Skills
- Schedule Coordination
- Office Administration
- Office Management
- Customer Service
- Scheduling
- Mail handling
- Account Reconciliation
Timeline
Office Coordinator
Shield Fire & Safety Solutions Inc.
02.2024 - Current
Community Organizer
Safe Return Project
04.2023 - 02.2024
Shift Manager
McDonald's
03.2015 - 11.2017
Shift Manager
Wingstop Restaurant
09.2012 - 02.2014
GED -
Mt Diablo Adult Education
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