Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Custodial Worker
Excel Christian School
Sparks, Nevada
09.2024 - Current
Swept, mopped and vacuumed floors; dusted furniture; emptied wastebaskets and recycling bins.
Transported garbage bags to dumpster
Scrubbed toilets, sinks, walls, and windows; refilled soap dispensers and paper towels.
Maintained janitorial closets in a neat and orderly fashion; restocked cleaning supplies as needed.
Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Teacher - 2nd Grade
Excel Christian School
Sparks , Nevada
08.2016 - 07.2023
Developed lesson plans to introduce concepts in reading, language arts, mathematics, science, and social studies.
Collaborated with colleagues to develop differentiated instruction plans for struggling learners.
Implemented technology into the classroom curriculum such as interactive whiteboards and tablets.
Encouraged critical thinking skills by providing engaging projects and assignments.
Conducted regular assessments of student performance and provided feedback to students and parents.
Teacher Assistant
Sierra Nevada Academy Charter School
Reno, Nevada
11.2013 - 06.2016
Facilitated small group instruction and activities for students of varying abilities.
Assisted teachers with creating and maintaining a safe, orderly learning environment.
Supervised students during lunchtime, fieldtrips, assemblies, and other activities.
Encouraged positive social behaviors among students through role modeling and conflict resolution techniques.
Supported teachers by preparing materials, setting up equipment, and organizing supplies.
Recovery Clerk
Macy's Inc.
Bend, OR
10.2009 - 02.2010
Greeted customers upon entry and provided assistance with selecting clothing items. Provided customer service by answering questions about products or services offered.
Performed daily sizing and reshelving tasks to keep clothing displays organized. Folded clothes neatly after they were tried on but not purchased.
Checked tags on garments for accuracy of price, size, color.
Operated a handheld scanner for inventory purposes.
Substitute Custodian
Bend-La Pine School District
Bend, OR
06.2007 - 01.2009
Swept, mopped, vacuumed, waxed, and buffed the floors.
Emptied wastebaskets and recycling bins.
Scrubbed toilets, sinks, walls, and windows.
Refilled soap dispensers and paper towels.
Maintained janitorial closets in a neat and orderly fashion, and restocked cleaning supplies as needed.
Wiped down various surfaces with approved cleaning products to prevent the growth of bacteria and viruses.
Machines Used: Ride-On Floor Cleaner and Waxer, Backpack Vacuum, Backpack Leaf Blower, Hand Waxer, and Buffer.
General Production
Jeld-Wen Windows & Doors
Bend, OR
05.2007 - 06.2007
Utilized various hand tools such as wrenches, screwdrivers, and pliers safely and correctly.
Maintained a clean and organized work area, ensuring adherence to safety regulations.
Loaded and unloaded materials from machines, pallets, or conveyors as required.
Worked closely with team members to complete assigned tasks efficiently.
Financial Services Representative
University of Phoenix - San Diego Campus
San Diego, California
08.2000 - 04.2003
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Resolved customer complaints in a professional manner while remaining empathetic to their concerns.
Ensured compliance with all applicable laws and regulations relating to student financial aid.
Assisted co-workers during busy periods or whenever needed in order to provide excellent customer service.
Processed payments, receipts, and invoices.
Provided customer service by answering student aid and student payment-related questions.
Marketing Support
University of Phoenix - San Diego Campus
San Diego , CA
08.1999 - 08.2000
Provided marketing support for the Enrollment Department.
Put together promotional materials, such as flyers and brochures, to support regional marketing initiatives and sent out informational materials to interested students.
Provided administrative support for all members of the marketing team, including scheduling meetings and data entry of prospective student information.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Administrative Assistant
Kelly Temporary Services
San Diego, CA
07.1995 - 08.1999
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Managed database systems containing customer contact information.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Volt
Volt Information Sciences
El Cajon, CA
09.1995 - 12.1995
Operated industrial machinery to manufacture products in accordance with customer specifications.
Performed daily quality inspections of manufactured goods according to established standards.
Stacked finished goods onto pallets for storage or delivery purposes.
Reported any damaged items or components immediately upon discovery.
Education
Master of Arts - Organizational Management
University of Phoenix - San Diego Campus
San Diego
05-2002
Bachelor of Arts - Intercultural Studies
Christian Heritage College
El Cajon, CA
05-1995
Some College (No Degree) - Supplemental Education Credits
University of Phoenix - Online Campus
Online Campus
Some College (No Degree) - Teacher Credential Program