Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Case Manager Supervisor
Molina Healthcare
Enhanced team performance through regular supervision, coaching, and training of case managers.
Oversaw accurate documentation of client progress notes, maintaining compliance with legal requirements as well as organizational policies and procedures.
Onboarded new employees with training and new hire documentation.
Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Reduced caseload backlog by efficiently prioritizing cases and delegating tasks to appropriate staff members.
Provided leadership, guidance and support to staff members.
Clinic Manager
Fresenius Medical Care NA
Hired, trained and supervised approximately 20 employees to maintain team of high performers.
Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
Enhanced team performance by providing regular training and professional development opportunities.
Successfully managed clinic budgets, optimizing resource allocation for maximum efficiency.
Ensured compliance with healthcare regulations, maintaining up-to-date knowledge of industry standards and best practices.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Oversaw facility maintenance to ensure a clean, safe, and welcoming environment for patients and employees alike.
Assisted in the hiring process by conducting interviews, reviewing resumes, and selecting qualified candidates to join the clinic team.
Onboarded new employees with training and new hire documentation.
Responsible for monitoring quality measures and reporting results with multi-disciplinary teams to improve patient care.
Case Manager
Sharp Healthcare
03.2019 - Current
Maintain accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conduct thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Monitor ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Educate clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Develop and implement comprehensive case management plans to address client needs and goals.
Collaborate with multidisciplinary teams to address client needs and formulate tailored support strategies.
Education
Master of Science - Nursing-Leadership And Management
Walden University
08.2014
Bachelor of Arts - Liberal Arts And Science-Education
San Diego State University
Calexico, CA
Associate of Science - Nursing
Imperial Valley College
Imperial, CA
Associate of Arts - Liberal Studies
Imperial Valley College
Imperial, CA
Skills
Organization and Multitasking
Patient Assessments
Community Resources
Care Coordination
Quality management
Leadership and Management
Bilingual
Languages
Spanish
Full Professional
Timeline
Case Manager
Sharp Healthcare
03.2019 - Current
Case Manager Supervisor
Molina Healthcare
Clinic Manager
Fresenius Medical Care NA
Master of Science - Nursing-Leadership And Management
Walden University
Bachelor of Arts - Liberal Arts And Science-Education