Sandra Mitchell
Seminole,FL
Summary
Knowledgeable Healthcare Administrator with proven track record of leading organizations to growth and success through strategic planning and innovative problem-solving. Successfully managed diverse teams, driving operational efficiency, and fostering collaborative environments.
Overview
30
30
years of professional experience
Work History
Executive Director
Palm Garden of Pinellas
10.2018 - 09.2025
- Led strategic initiatives to enhance operational efficiency and quality of care.
- Headed the quality assurance program in addition to servicing as center's risk manager as needed.
- Provided leadership for center wide initiatives and programs such as risk management, budget control, employee engagement, survey preparation and quality measures improvement.
- Achieved 96% team member engagement scores this year's survey.
- Directed recruitment efforts, enhancing staff retention rates through improved onboarding and employee engagement strategies.
Mobile Nursing Home Administrator
HCR-ManorCare
03.2018 - 10.2018
- Provided leadership and operational support to skilled nursing, long term care and assisted living facilities throughout several states.
- Worked on assigned projects: post-survey support, operations audits, pre-survey and post-survey preparation and education.
- Successfully prepared a center to transfer ownership without interruption of resident care and maintaining staff engagement.
Executive Director (Float)
Palm Garden Health Management
05.2016 - 03.2018
- Delivered support as Administrator for six of the Palm Garden’s facilities throughout Florida.
- Strong leadership and presence during annual and complaint surveys with positive results.
- Designed and implemented new programs for staff engagement and retention.
- Demonstrated strong human resource and employee relations skills, independent judgment, and ability to handle multiple tasks.
- Active participant in mock survey regional team to assist facilities with annual survey preparation.
- Developed facility assessments, risk assessments and emergency preparedness plans for all fourteen of our locations.
Executive Director
Eagle Lake Rehab and Care Center
06.2015 - 02.2016
- Managed the overall delivery of nursing services and resident care, including financial management, quality assurance, resident safety, risk management, staff satisfaction, and facility maintenance with strong leadership and effective communication.
- Achieved a reduction in ancillary charges by 20% with the implementation of timely and thorough invoice reconciliation and streamlining processes.
- Monitored and controlled account receivables with close supervision of business office functions to ensure cash collection and proper revenue recognition.
Administrator in Training
Countryside Rehab and Healthcare
09.2014 - 05.2015
Director of Home Care Operations (Administrator)
Brookdale Senior Solutions
01.2011 - 01.2014
- Managed the overall operations of nursing services including financial management, quality assurance, risk management, human resources and patient satisfaction for a Medicare certified home health agency and a state licensed private duty agency.
- Established customer service standards for providing quality care that resulted in 98% patient satisfaction over the last year of my tenure.
- Responsible for coding OASIS assessments according to diagnosis coding guidelines.
Associate Director
Bayada Nurses
06.2009 - 11.2010
Business Office Manager
Alliance Care Home Health
10.2005 - 06.2009
Business Office Coordinator
Baycare Home Care
12.1995 - 09.2005
Education
Diploma - Long Term Care Management
SPC
St. Petersburg, FLBachelor of Arts - Management
University of South Florida
Tampa, FLTimeline
Executive Director
Palm Garden of Pinellas
10.2018 - 09.2025
Mobile Nursing Home Administrator
HCR-ManorCare
03.2018 - 10.2018
Executive Director (Float)
Palm Garden Health Management
05.2016 - 03.2018
Executive Director
Eagle Lake Rehab and Care Center
06.2015 - 02.2016
Administrator in Training
Countryside Rehab and Healthcare
09.2014 - 05.2015
Director of Home Care Operations (Administrator)
Brookdale Senior Solutions
01.2011 - 01.2014
Associate Director
Bayada Nurses
06.2009 - 11.2010
Business Office Manager
Alliance Care Home Health
10.2005 - 06.2009
Business Office Coordinator
Baycare Home Care
12.1995 - 09.2005
Diploma - Long Term Care Management
SPC
Bachelor of Arts - Management
University of South Florida
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