- Volunteering for community initiatives to give back to local communities and make a positive impact
Sandra Mitchell
29 Eastview Terrace,CT
Summary
Dynamic Relationship Banker with a proven track record at Webster Bank, excelling in client relationship management and financial product sales. Adept at enhancing customer satisfaction through personalized service and effective problem resolution. Skilled in cash handling and policy implementation, fostering a collaborative team environment while driving business development initiatives.
Banking professional prepared to excel in client-focused environment. Background in delivering personalized financial advice and contributing to significant customer retention. Known for reliable collaboration and adaptability to changing needs. Skilled in financial analysis and customer engagement.
Overview
16
16
years of professional experience
Work History
Relationship Banker
Webster Bank
02.2023 - 11.2025
- Cultivated strong client relationships through personalized financial product recommendations.
- Assisted clients in understanding account features and benefits to enhance user experience.
- Processed loan applications accurately, ensuring compliance with bank policies and regulations.
Universal Banker
Santander Bank Us
12.2013 - 01.2023
- Facilitated customer transactions, ensuring accuracy and efficiency in deposits and withdrawals.
- Advised clients on banking products, enhancing customer satisfaction and retention.
- Managed account inquiries, resolving issues promptly to maintain high service standards.
- Trained new team members on operational procedures and compliance regulations.
Eastern Bank
Private Bank
01.2010 - 10.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Flight Attendant
The Airline Academy
Florida City, FL04-2020
Pharmacy Technician
Lincoln Technical Institute
07-2010
High School Diploma -
Hyde Park High
Hyde Park, MA06-2002
Skills
- Relationship building and management
- Customer Service-oriented
- Sales expertise
- Cash handling
- Financial services
- Money handling
- Teller support
- Creative thinking
- Banking
- Loans
- Business development
- Cash flow management
- Policy development and implementation
- Employee motivation
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Interests
Timeline
Relationship Banker
Webster Bank
02.2023 - 11.2025
Universal Banker
Santander Bank Us
12.2013 - 01.2023
Eastern Bank
Private Bank
01.2010 - 10.2013
Flight Attendant
The Airline Academy
Pharmacy Technician
Lincoln Technical Institute
High School Diploma -
Hyde Park High