Sandra Mix
Cape Coral
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
2026
2026
years of professional experience
Work History
Server / Customer Service
Casino Florida
2021 - 10.2025
- Delivered exceptional customer service to enhance guest experiences in high-pressure environments.
- Managed multiple tables efficiently while maintaining attention to detail and accuracy in orders.
- Trained and mentored new staff on service protocols and best practices for guest interaction.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment during peak hours.
- Cultivated strong relationships with high-value guests to enhance loyalty and engagement.
- Trained new staff on hospitality standards and operational procedures for enhanced service delivery.
Realtor
Florida Realtors
2020 - 09.2025
- Delivered exceptional customer service in high-paced dining environment.
- Collaborated with kitchen staff to ensure timely order preparation and accuracy.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in training new servers on operational procedures and menu knowledge.
- Managed cash handling processes accurately during peak operational hours.
- Served food and beverages promptly with focused attention to customer needs.
Business Owner
Mix Florida Service Inc
2016 - 10.2025
- Developed and implemented operational processes to enhance customer service efficiency.
- Managed inventory levels and procurement processes to ensure product availability.
- Oversaw financial planning, budgeting, and reporting for sustainable business growth.
- Trained and mentored staff on best practices in service delivery and client interaction.
- Established strong relationships with suppliers to optimize cost management strategies.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
High School Diploma - Sales
ImPuls Regelschule
Schmiedefeld07.2008
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Food safety training
- Strong communication skills
- Foreign language proficiency
- Warm and friendly
- Reliable and responsible
- Attention to detail
Languages
German
Native or Bilingual
English
Native or Bilingual
Spanish
Elementary
Timeline
Server / Customer Service
Casino Florida
2021 - 10.2025
Realtor
Florida Realtors
2020 - 09.2025
Business Owner
Mix Florida Service Inc
2016 - 10.2025
High School Diploma - Sales
ImPuls Regelschule
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