Sandra M. Moment
Plano,IL
Summary
Detail-oriented and highly adaptable Warranty Administrator with a proven track record of efficiently managing warranty claims and ensuring customer satisfaction. Known for exceptional collaboration skills and the ability to work effectively within diverse teams, fostering a positive work environment. Demonstrates a strong work ethic and commitment to excellence, consistently meeting deadlines while maintaining high-quality standards. Proficient in navigating dynamic job markets, with a keen ability to quickly acclimate to new challenges and processes. Seeking to leverage my expertise and dedication to contribute to a forward-thinking organization.
Overview
3
3
years of professional experience
Work History
Warranty Administrator
Abby Properties, LLC
01.2023 - 10.2024
- Maintained a high level of accuracy in claim submissions, resulting in minimal rejections due to incorrect information or incomplete documentation.
- Maintained thorough records of all warranty claims, ensuring accurate documentation and timely submissions.
- Supported service department in understanding applicable warranties, leading to improved accuracy in diagnosing warrantable repairs.
Deputy Circuit Clerk
Kendall County Circuit Court
04.2022 - 01.2023
- Maintained safety in high-stress situations by effectively diffusing conflicts and providing clear instructions.
- Participated in ongoing professional development opportunities, staying current on industry best practices and emerging trends in law enforcement.
- Collaborated with multiple departments to develop effective strategies for case management and resource allocation.
Administrative Assistant - Dispatcher
Moder Air Solutions
11.2021 - 03.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Associate of Arts - Speech Communication
Waubonsee Community College
Sugar Grove, ILAssociate of Arts - Communication, Journalism & Theatre
Eastern Il
Eastern IlSkills
- Claims Processing, Expertise in reviewing, processing, and managing warranty claims efficiently
- Attention to Detail: Strong ability to analyze warranty claims and documentation for accuracy
- Customer Service: Excellent communication skills for interacting with customers, resolving issues, and providing support
- Problem-Solving: Ability to troubleshoot issues and find effective solutions
- Effective Communication: Strong interpersonal skills, facilitating open communication and teamwork among diverse groups
Timeline
Warranty Administrator
Abby Properties, LLC
01.2023 - 10.2024
Deputy Circuit Clerk
Kendall County Circuit Court
04.2022 - 01.2023
Administrative Assistant - Dispatcher
Moder Air Solutions
11.2021 - 03.2022
Associate of Arts - Speech Communication
Waubonsee Community College
Associate of Arts - Communication, Journalism & Theatre
Eastern Il
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