Summary
Overview
Work History
Education
Skills
References
Timeline

Sandra Montoya

Hialeah,FL

Summary

Enthusiastic department manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of processing time management and training in exceptional customer service skills. Motivated to learn and grow.

Overview

16
16
years of professional experience

Work History

Bookkeeping Clerk/Housekeeper

Rena Sejour
02.2020 - 11.2023
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Maintained accurate and complete documentation to facilitate accounting and filing functions.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.

Retail Merchandise Manager

Stein Mart
12.2010 - 10.2020
  • Developed innovative and creative merchandise displays to drive point-of-sale purchases.
  • Implemented policies to reduce cost and eliminate waste.
  • Conducted weekly walk-throughs with store manager to discuss interior visual displays, including store window presentation.
  • Completed yearly profit and loss performance reports.
  • Adjusted procedures as needed to maximize department effectiveness.
  • Handled day-to-day project within departments such as upcoming sales, floor moves, transferring merchandise in timely manner to sales floors to ensure high levels of productivity and progression.
  • increase of sales in all aspect area.
  • Identified opportunities to reduce lead times and improve inventory management.

Service and office Representative

Florida Choice Contracting
03.2008 - 02.2010
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Scheduled appointment to resolve more complex issues.
  • Answered telephone calls and read emails to redirect calls and forward emails to appropriate personnel.
  • Completed general administrative tasks by proofreading documents, transcribing handwritten information.
  • Monitored stock of office supplies to report shortages to management.


Sales Floor Associate Team Leader

Publix Supermarkets Store (retired)

Education

Some College (No Degree) - Medical Assisting

Keiser University, Fort Lauderdale, FL

High School Diploma -

N.M. Senior High, North Miami, FL
04.1986

Skills

  • Profit and loss understandings
  • Process Development
  • Cultural awareness
  • Detail-oriented
  • Customer Service
  • Team Leadership

References

  • Rena Sejour has been my employer from 2020 to 2023 and a family friend for 40 plus years. Her and her husband own 4 restaurants in Miami. contact # 786-512-8029
  • Razia Callaghan worked along side of me at Steinmart retail department store in Cooper city Fl. I have known her for over 10 years.

     contact # 954-253-1707

  • Ed Arnsparger was my previous store manager from Steinmart.

     contact # 954-593-5547

  • Diana Cabrera has been a friend for over 15 years, I took care of her elderly parents in the past.

     contact # 786-506-6560


Timeline

Bookkeeping Clerk/Housekeeper - Rena Sejour
02.2020 - 11.2023
Retail Merchandise Manager - Stein Mart
12.2010 - 10.2020
Service and office Representative - Florida Choice Contracting
03.2008 - 02.2010
Sales Floor Associate Team Leader - Publix Supermarkets Store (retired)
Keiser University - Some College (No Degree), Medical Assisting
N.M. Senior High - High School Diploma,

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