Hi, I’m
Sandra Mubatsa
Harare
Overview
26
years of professional experience
Work History
Corporate Governance Advisory ServicesHarare
Business Development and Training Manager
01.2023 - Current
Job overview
- Developing growth strategies for the business focused both on financial gain and client satisfaction
- Conducting research to identify new markets and customer needs
- Promoting the company's products/services while addressing and predicting clients' objectives
- Preparing proposals and record keeping
- Providing trustworthy feedback and post-engagement support
- Building and maintaining long-term relationships with new and existing customers
- Developing entry level staff into valuable consultants
- Suggesting upgrades or added products and services that may be of interest to clients
- Reviewing clients' feedback and implementing necessary changes
- Remaining in tune with trends to ensure that our offerings remain relevant
- Drafting proposals, reports, strategy plans and questionnaires
- Training
- Administration work
Telecel Zimbabwe Mobile Financial ServicesHarare
Business Development Officer
07.2017 - 11.2022
Job overview
- Developing and maintaining client relationships
- Analyzing business processes and identifying opportunities to generate revenue
- Creating effective business plans
- Training
- Awarded the Worker of the Year 2017 Telecel Mobile Financial Services
- Developed IMT partnerships with key players in the industry
- Handled Micro insurance portfolio
- Signed up Exquisite Marketing as a supplier at all major retail supermarkets in the country
- Signed up organisations to
Telecel Zimbabwe Mobile Financial ServicesHarare
Regional Agent Officer
10.2014 - 06.2017
Job overview
- Daily Sales Analysis
- Developing Marketing campaigns
- Reports and Analysis
- Customer Acquisition and retention strategies
- Corporate Presentations
- Recruiting Corporates, Billers and Merchants
- Relationship Management
- Administering Bulk Broadcast SMSes
- Training and Supervising Brand Ambassador Activities (Nationwide)
Telecel Zimbabwe Mobile Financial ServicesHarare
Brand Ambassador
02.2014 - 09.2014
Job overview
- Representing the brand positively in many settings
- Participating in event marketing
- Generating brand awareness through word-of-mouth marketing
- Being an opinion leader in my community
- Providing feedback and insight on new products and services
- Promoting the brand
- Customer profile updates
- Customer update approvals
- Checking, counting and sorting Agent and customer forms
Exquisite MarketingHarare
Sales Manager
11.2008 - 12.2010
Job overview
- Stock procurement
- Invoicing and receipting
- Salaries and reconciliations
- Tax returns, NSSA and PAYE accounts
Plaza ButcheryHarare
Shop Manager
06.2010 - 12.2011
Job overview
- Stock Procurement
- Customer liaison
- Account management
- Wages and salaries
- Delegation of duties
- Issuing of Supplier cheques
- General management of shop
Val's Panel BeatersHarare
Receptionist/Secretary
11.2001 - 06.2003
Job overview
- Manning reception area
- Receiving and routing calls
- Customer liaison
- Distribution of wages
- Debtors and creditors, invoicing and receipting
- Daily administration of Manager's office
- Stationery orders
- Petty cash administration
- Issue of supplier cheques
Bakers Inn Innscor AfricaHarare
Sales Merchandiser
01.1999 - 10.2001
Job overview
- Customer liaison
- Product shelving and display
- Stock rotation
Timeline
Business Development and Training Manager
Corporate Governance Advisory Services
01.2023 - Current
Business Development Officer
Telecel Zimbabwe Mobile Financial Services
07.2017 - 11.2022
Regional Agent Officer
Telecel Zimbabwe Mobile Financial Services
10.2014 - 06.2017
Brand Ambassador
Telecel Zimbabwe Mobile Financial Services
02.2014 - 09.2014
Shop Manager
Plaza Butchery
06.2010 - 12.2011
Sales Manager
Exquisite Marketing
11.2008 - 12.2010
Receptionist/Secretary
Val's Panel Beaters
11.2001 - 06.2003
Sales Merchandiser
Bakers Inn Innscor Africa
01.1999 - 10.2001