Sandra Nakabugo
Canoga Park,California
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services. Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.
Overview
4
4
years of professional experience
Work History
Shelter Monitor
Union Rescue Mission
2022.01 - 2024.01
- Assisted in maintaining a safe and secure environment for residents through regular facility inspections and enforcing rules and regulations.
- Promoted a positive and respectful atmosphere in the shelter by modeling appropriate behavior and treating residents with dignity.
- Provided crisis intervention services when necessary, deescalating situations calmly and effectively.
- Managed emergencies efficiently by adhering to established protocols while remaining calm under pressure.
- Maintained accurate records of resident progress and incidents, ensuring timely communication with appropriate staff members.
- Connected residents with community resources such as employment opportunities, healthcare providers, housing programs, and educational institutions to promote long-term stability.
- Monitored security cameras regularly to maintain a safe environment for all individuals within the facility at all times.
- Improved shelter cleanliness by supervising chores performed by residents on a rotating schedule according to established guidelines.
Caregiver Attendant/DSP
Belmont Village Senior Living
2020.01 - 2021.12
- Assisted patients in managing chronic conditions, helping them develop and maintain a healthy lifestyle.
- Administered medications accurately, contributing to overall health and well-being of patients.
- Facilitated smooth transitions between home, hospital, and other care settings by coordinating services and sharing information with relevant parties.
- Assisted patients with daily living activities, promoting independence and dignity.
- Ensured patient safety through diligent monitoring and adherence to care plans.
- Developed strong rapport with patients by actively listening to their concerns and empathizing with their experiences.
- Promoted continuity of care by updating family members on changes in the patient''s condition or treatment plan.
- Increased patient mobility through physical therapy exercises and proper use of assistive devices.
- Implemented strategies to prevent falls and accidents in the home setting, reducing risk of injury to patients.
- Enhanced family satisfaction by maintaining open lines of communication and addressing concerns promptly.
- Maintained detailed records of patient progress, facilitating informed decision-making by healthcare providers.
- Conducted regular assessments of patient needs, adjusting care plans as necessary for improved quality of life.
Education
Bachelor of Science - Bachelors in Information Technology
Ndejje
Kampala, Uganda10.2015
Skills
- De-Escalation Techniques
- Motivational Interviewing
- Cross-cultural sensitivity
- Professional boundaries
- Crisis Management
- Facility Maintenance
- Fundraising strategies
- Basic First Aid
- Compassionate communication
- Active Listening
- Microsoft Access
- Customer Service
- Client and Family Interviews
- Issue Reporting
- Client Needs Assessments
- Behavioral Management Planning
- Case Management
- Attention to Detail
- Client Home Visits
- Relationship Building
- Maintaining Client Records
- Client Assistance Referrals
- Money Management Assistance
Music
I love contemporary and R&B
Timeline
Shelter Monitor
Union Rescue Mission
2022.01 - 2024.01
Caregiver Attendant/DSP
Belmont Village Senior Living
2020.01 - 2021.12
Bachelor of Science - Bachelors in Information Technology
Ndejje
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