Sandra Navarro
Davie,FL
Summary
Highly skilled in building strategic relationships, setting high expectations, and ensuring accountability to drive operational excellence and exceptional customer service. Recognized for expertise in business transformation planning, implementing best practice strategies, and integrating fully functional solutions to support organizational goals. With over 20 years of experience in Business Development, excels at strategizing for growth and identifying development opportunities. Collaborates with sales professionals to gain a deep understanding of client needs and market trends, enabling the creation of effective procedures for sales associates and the establishment of a strong industry network. Strategic thinking allows for retention of top accounts and expansion of profit channels through the establishment of trust. Persuasive, self-motivated, and adept at expanding network connections and introducing new products. Well-versed in educating clients, implementing strategies, and driving territory development.
Overview
21
21
years of professional experience
Work History
Realtor Sales Associate
Luxe Properties
06.2018 - Current
- Maintained current and accurate CRM database of prospective customers.
- Obtained favorable terms by expertly negotiating sales prices between buyers and sellers.
- Kept sales moving forward by attending inspections, preparing contracts and mitigating issues.
- Serviced daily flow of leads to quickly identify and capitalize on sales opportunities.
- Expanded brand presence through proactive marketing and advertising strategies.
- Scheduled and managed 10 showings per month as well as frequent open houses and customer-focused events..
- Managed real estate transactions from initiation to closing.
- Managed sales pipeline by actively following up with prospects and hot leads.
- Promoted property sales through advertisements, open houses and participation in multiple listing services.
- Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
- Planned and coordinated open house events to move properties.
- Maximized market share by working with clients and building relationships.
- Networked with industry contacts to expand knowledge of real estate markets and best practices.
- Attended progress meetings and cold call sessions to hone lead generation skills.
- Served as local real estate expert, advising customers on market dynamics and home prices.
Business Development Officer
BankAtlantic
09.2003 - 10.2012
- Established strong client relationships to drive business development by acquiring, retaining and expanding new and existing customer relationships by providing a positive new account experience , assessing customer needs, and recommending and selling appropriate banking products and services.
- Processed all manner of financial transaction requests including deposits, withdrawals, check cashing and issuance of cashiers’ checks.
- Researched and resolve issues related to end of day banking center balancing.
- opened new accounts and perform maintenance transactions on the Bank’s platform system
- Executed all operation responsibilities relative to opening and maintain all products and services.
- Reviewed customers account activity to ensure compliance with Bank Secrecy Act.
- Followed Bank policies and procedures, as well as legal and regulatory requirements, including security and audit procedures.
- Adhered to all policies and procedures per Retail Banking’s operating manuals, employee handbook and all other that apply to the position functions.
- Ensured preventive measures are carried out to fully comply with current rules, regulations and internal policies relating to risks pertaining to BSA, USA Patriot Act, OFAC and other AML related issues.
- Developed growth plans by identifying key clients, key targets and priority service lines.
- Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
- Facilitated and managed business development plan based on market and industry research.
- Collaborated with account executives to penetrate new accounts, identify potential customers and coordinate product demonstrations.
- Marketed and developed key accounts by favorably representing company at membership and community functions.
- Effectively built relationships with both established and potential customers.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Utilized cold calling, networking and lead generation lists to locate new business opportunities.
- Managed client database to maintain accurate information.
- Assessed client business needs and recommended best-fit products and services.
- consistently meeting or exceeding sales goals as defined by management.
- Actively participated in community organizations to promote the Bank brand as well as support business development initiatives.
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZSkills
- Extraordinary Customer Service
- Business Communication Skills
- Teamwork and Collaboration
- Problem-Solving
- Team Leadership
- Professionalism
- Prospecting and Networking
- Lead prospecting
- Sales closing
- Compliance requirements
- Client Retention
- Negotiations Expert
- Lead Follow up/ prospecting
- Analytical and Logical Thinking
- Buyer and Seller Representation
- Verbal and Written Communication
- Business Development
- Strategic Planning
- Mentoring and Coaching
- Excellent Sales Techniques
- Contract Negotiation Expertise
- Training and Development
Languages
Spanish
Full Professional
Timeline
Realtor Sales Associate
Luxe Properties
06.2018 - Current
Business Development Officer
BankAtlantic
09.2003 - 10.2012
Bachelor of Science - Business Management
University of Phoenix
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