Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Awards
Languages
Timeline
Generic

Sandra Nelson

Puyallup,WA

Summary

Detail-oriented clerk with over 20 years of experience providing exceptional customer service and maintaining a clean and organized work environment. Proficient in accounting, data entry, and retail sales. Possess a strong background in customer service, with a proven track record of positive reviews and excellent attendance.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Retail Clerk

Fred Meyer
09.2017 - Current
  • Awarded Employee of the Month for consistently delivering exceptional customer service experiences
  • Maintained a clean and organized sales floor, ensuring products were properly displayed and shelves were fully stocked to create visually appealing merchandise displays
  • Participated in training programs and team meetings to enhance product knowledge and stay up-to-date on the latest industry trends
  • Demonstrated excellent teamwork skills by collaborating effectively with colleagues on various projects
  • Served as a subject-matter expert in all areas of the apparel department.
  • Assisted in the onboarding process of new hires by providing guidance and support during their initial training period
  • Demonstrated strong problem-solving skills by effectively resolving customer complaints or issues
  • Cultivated a welcoming atmosphere within the store through friendly interactions with customers from diverse backgrounds

Retail Clerk

Target
10.2006 - 10.2017
  • Provided exceptional customer service by assisting customers with product inquiries, locating items, and processing transactions
  • Maintained a clean and organized sales floor, with emphasis on products that were properly displayed and that shelves were fully stocked
  • Resolved customer complaints or concerns in a professional manner, finding appropriate solutions for customer satisfaction
  • Developed strong relationships with repeat customers through personalized assistance and recommendations
  • Trained new employees on company policies/procedures, cash handling, and customer service best practices

Lead Cash Accounts/Accounting

AT&T
02.1991 - 06.2006
  • Posted customer payments to accounts accurately and timely
  • Assisted in the preparation of monthly financial statements by compiling data and generating reports
  • Maintained organized filing system for invoices, receipts, and other financial documents
  • Collaborated with team members to reconcile bank statements and resolve any discrepancies
  • Utilized accounting software systems to record financial transactions accurately
  • Reconciled general ledger accounts on a regular basis to check for accuracy of financial data
  • Responded promptly to inquiries from customers regarding billing or payment issues
  • Maintained confidentiality of sensitive financial information at all times
  • Participated in training sessions to stay updated on changes in accounting regulations or software updates
  • Worked with cross-functional teams (e.g., finance, procurement) on various projects or initiatives
  • Identified opportunities for process improvements within the accounting department
  • Implemented automated systems to streamline accounting processes
  • Performed account reconciliations and resolved any discrepancies in a timely manner
  • Prepared monthly bank reconciliations for accuracy of cash balances
  • Supported month-end and year-end closing procedures by preparing necessary financial reports
  • Provided administrative support to the finance department as needed (e.g., filing, data entry)
  • Took on other responsibilities as necessary
  • Worked in both New Jersey and Washington State

Education

Some College (No Degree) - Psychology

Rutgers-New Jersey-New Brunswick
New Brunswick, NJ

Skills

  • Clerical Experience
  • Time Management
  • Bank Reconciliation
  • Phone Etiquette
  • Balance Sheet Reconciliation
  • General Ledger Reconciliation
  • Microsoft Office
  • Computer Literacy
  • Front Desk
  • Communication Skills
  • Account Reconciliation
  • Typing
  • Data Entry
  • Extremely detail oriented
  • Accounting
  • General Ledger Accounting
  • Basic Math
  • Cash Handling
  • Accounts Receivable
  • Journal Entries
  • Organizational Skills
  • Math
  • Multitasking
  • Positive Attitude

Accomplishments

Awarded Circle of Excellence 2x by AT&T Wireless

Relocated to WA state per AT&T Wireless paid transfer

Awarded Employee of the Month at Fred Meyer

Certification

Food Handler Certification

Awards

Circle of Excellence - 2 time recipient, 1993 and 1999, The Circle of Excellence award is equal to employee of the year. I achieved this  while I was employed with AT&T.

Languages

English

Timeline

Retail Clerk

Fred Meyer
09.2017 - Current

Retail Clerk

Target
10.2006 - 10.2017

Lead Cash Accounts/Accounting

AT&T
02.1991 - 06.2006

Some College (No Degree) - Psychology

Rutgers-New Jersey-New Brunswick

Similar Profiles

CREATE PROFILE