I was responsible for maintaining and upgrading various Access databases that supported key business operations, including Time and Attendance, Brochure Inventory, and Logistics
Through these efforts, I streamlined processes, ensuring accuracy and efficiency across critical business functions
I then collaborated with off-site international developers to migrate these databases to a MariaDB SQL server, hosted in the cloud
As the main point of contact during this transition, I communicated our needs, tested completed processes, and ensured there was no interruption in service to end users
During this migration, we added two additional databases: Expenses and Fill Charts/Data Warehouse
These upgrades significantly enhanced data accessibility, improved workflows, and provided better reporting capabilities for the business
I also helped support the drivers with troubleshooting technical issues with the tablets to determine if it was an equipment issue or a software problem and guide them through the next steps
Additionally, I have supported multiple acquisitions by analyzing data for due diligence, importing data into our systems, and assisting new employees in learning our systems
I regularly created ad-hoc reports for various departments using Heidi SQL and Access databases with an ODBC connection
I also assisted Operations daily with inventory corrections and closing routes, while maintaining data across multiple databases
My daily tasks involved using Access and Excel, leveraging advanced functions such as pivot tables, VLOOKUP, XLOOKUP, and macros to optimize data analysis and reporting
Applications Analyst/ Billing
DST Output
08.1998 - 03.2012
I was initially hired as an Inserting Machine Operator, but quickly took on additional responsibilities by assisting the office team with closing jobs during quieter production periods
This allowed me to gain experience with the ASI and MK systems
When a position in the Billing Department became available, I leveraged this knowledge to transfer into the role
There, I handled data entry across multiple systems (MK, ASI, AXIA), reviewed contracts for billing accuracy, and collaborated with the Accounts Receivable (A/R) department to ensure timely payment processing and issue credits as needed
Additionally, I created reports, organized files for the billing system, and helped develop an Access database that improved the efficiency and accuracy of file uploads
I also gained experience in extracting data from the database to streamline business processes