Sandra Ng
New York,NY
Summary
Multi-talented and collaborative Administrative Manager focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset offering more than 18 years of experience. Analytical problem-solver and persuasive communicator with talent for creative solutions.
Overview
20
20
years of professional experience
Work History
Part Time - Researcher
BBRX Pharmacy, Inc.
Brooklyn, NY
08.2018 - Current
- Scheduled appointments with medical professionals to sell specific products.
- Negotiated prices and set up contracts to finalize sales agreements.
- Assessed client needs and sold appropriate products.
- Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
- Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
Administrative Manager
Majestic Home Improvements
Brooklyn, NY
01.2005 - 04.2024
- Obtained approval from customers for project change orders.
- Managed inventory of materials and equipment and reordered parts to complete projects.
- Placed bids on work and provided project plans and estimates to customers.
- Delegated work to staff, setting priorities and goals.
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Researched and evaluated competitor marketing and digital content.
- Monitored marketing activities, performance and human resource functions.
- Developed trusting relationships with customers by making personal connections.
- Built and maintained relationships with peers and upper management to drive team success.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
Education
Bachelor of Arts - Liberal Arts and General Studies
Boston University
Boston, MA05-2002
Skills
- Customer Service Management
- Recordkeeping and Reporting
- Office Supervision
- Relationship Building
- Administrative Support
- Payroll and budgeting
- Budgeting and Expense Monitoring
- Invoicing and billing
- Project Management
- Business Administration
- Office Management
References
References available upon request.
Timeline
Part Time - Researcher
BBRX Pharmacy, Inc.
08.2018 - Current
Administrative Manager
Majestic Home Improvements
01.2005 - 04.2024
Bachelor of Arts - Liberal Arts and General Studies
Boston University
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