Sandra Nieto

Customer Service Cashier

Winchell's Donut House

01.2016 - 09.2016

Enhanced order accuracy by carefully picking and packing items per customer specifications.
Printed labels, packaged boxes, and loaded into outbound containers.
Pulled orders quickly to maintain demanding productivity goals.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
Reduced shipping errors by thoroughly checking each item before packaging for shipment.
Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.
Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Met customer service goals and exceeded customer expectations.
Resolved customer complaints and maintained clean and tidy checkout area.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Counted money in drawers at beginning and end of each shift.
Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Developed and managed relationships with customers to increase customer loyalty.
Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Answered product questions using knowledge of sales and store promotions.
Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Utilized POS system to handle customer cash and credit card transactions.
Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
Demonstrated versatility by cross-training in various departments throughout the store when required.
Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Utilized point-of-sale systems efficiently, ensuring accurate pricing and swift transaction processing.
Ensured cleanliness and organization of checkout area, contributing to positive shopping environment.
Assisted customers in locating products, improving overall shopping efficiency and satisfaction.
Enhanced customer experience by providing prompt and accurate transactions.
Resolved customer complaints, leading to noticeable improvement in customer satisfaction ratings.
Addressed customer inquiries with detailed product knowledge, increasing sales through informed recommendations.
Collaborated with team members to maintain smooth operations during peak hours.
Managed cash drawer and financial transactions to maintain accurate store accounts.
Collaborated with team members to streamline checkout processes, reducing average customer wait time.
Improved team morale and cooperation by participating actively in staff meetings and feedback sessions.
Monitored inventory at checkout, ensuring high-demand items were always in stock.
Performed cash, card, and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Handled cash with high accuracy and took care to check bills for fraud.
Learned duties for various positions and provided backup at key times.
Used POS system to enter orders, process payments and issue receipts.
Responded promptly to requests for assistance, spills and customer inquiries.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Greeted customers at counter to fulfill requests and answer questions.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Prepared and served various food and drink items to customer specifications in fast-paced environments.
Made food according to standard recipes with requested changes for customer satisfaction.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Delivered exceptional service by promptly addressing customer concerns and special requests.
Enhanced customer satisfaction by maintaining a clean and organized dining area.
Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
Participated in regular trainings to stay current on industry best practices and trends.
Ensured compliance with health and safety regulations by conducting regular kitchen inspections.
Optimized food presentation to enhance customer dining experience.
Maintained accurate records of food temperatures to ensure safety standards were met.
Cleaned and organized kitchen, dining and service areas.
Prepared variety of menu items following specific recipes to ensure customer satisfaction.
Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Monitored food quality and freshness throughout day.
Greeted customers and answered inquiries regarding menu items and specials.
Processed customer payments and balanced cash drawers.
Kept register accurate through correct billing, payment processing, and cash management practices.
Adjusted food preparation methods in accordance with customer requests.
Utilized POS system to receive and process food and beverage orders.
Portioned and wrapped food to place directly on plates for service to patrons.

Summary

Overview

Work History

Picker Packer

Receiver

Customer Service Cashier

Education

High School Diploma -

Skills

Languages

Timeline

Picker Packer

Receiver

Customer Service Cashier

High School Diploma -

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