Sandra Nunez
Miami,FL
Overview
24
24
years of professional experience
Work History
Case Manager
United Home Case
Miami, FL
07.2016 - Current
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
- Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect as mandated by law.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Long-Term Care Case Manager
United Home Care
Miami, FL
12.2013 - 05.2016
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
Case Manager- Solution Program
United Home Care
Miami, FL
07.2009 - 11.2013
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
Senior Case Manager
United Home Care
Miami, FL
01.2005 - 05.2009
- Improved team collaboration by establishing clear communication channels and fostering a supportive environment.
- Mentored junior case managers to enhance their skill sets and promote professional growth.
- Collaborated with external agencies to secure resources for clients, ensuring optimal support and care.
- Managed high-risk cases effectively, implementing crisis intervention techniques when necessary to ensure client safety.
Case Manager
United Home Care Services
Miami, FL
08.1999 - 12.2004
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Education
License in Psychology - Psychology
Universidad Autonoma De Honduras
Tegucigalpa, Honduras 11.1981
Skills
- Needs Assess
- Client Advocacy
- Patient Support
- Problem-Solving
Timeline
Case Manager
United Home Case
07.2016 - Current
Long-Term Care Case Manager
United Home Care
12.2013 - 05.2016
Case Manager- Solution Program
United Home Care
07.2009 - 11.2013
Senior Case Manager
United Home Care
01.2005 - 05.2009
Case Manager
United Home Care Services
08.1999 - 12.2004
License in Psychology - Psychology
Universidad Autonoma De Honduras