Overview
Work History
Education
Skills
Timeline
Generic

Sandra Nunez

Miami,FL

Overview

24
24
years of professional experience

Work History

Case Manager

United Home Case
07.2016 - Current
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
  • Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Participated in regular professional development opportunities to stay current on best practices within the field of case management.
  • Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect as mandated by law.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Monitored clients' progress and tracked client services to provide crisis interventions.
  • Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.

Long-Term Care Case Manager

United Home Care
12.2013 - 05.2016
  • Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Participated in regular professional development opportunities to stay current on best practices within the field of case management.

Case Manager- Solution Program

United Home Care
07.2009 - 11.2013
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Participated in regular professional development opportunities to stay current on best practices within the field of case management.

Senior Case Manager

United Home Care
01.2005 - 05.2009
  • Improved team collaboration by establishing clear communication channels and fostering a supportive environment.
  • Mentored junior case managers to enhance their skill sets and promote professional growth.
  • Collaborated with external agencies to secure resources for clients, ensuring optimal support and care.
  • Managed high-risk cases effectively, implementing crisis intervention techniques when necessary to ensure client safety.

Case Manager

United Home Care Services
08.1999 - 12.2004
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.


  • Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.

Education

License in Psychology - Psychology

Universidad Autonoma De Honduras
Tegucigalpa, Honduras
11.1981

Skills

  • Needs Assess
  • Client Advocacy
  • Patient Support
  • Problem-Solving

Timeline

Case Manager

United Home Case
07.2016 - Current

Long-Term Care Case Manager

United Home Care
12.2013 - 05.2016

Case Manager- Solution Program

United Home Care
07.2009 - 11.2013

Senior Case Manager

United Home Care
01.2005 - 05.2009

Case Manager

United Home Care Services
08.1999 - 12.2004

License in Psychology - Psychology

Universidad Autonoma De Honduras

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Sandra Nunez