Sandra Nunez
Comfort,TX
Summary
Dynamic professional with extensive experience at Center Point ISD, excelling in office administration and customer service. Proven ability to enhance communication processes and manage sensitive information with confidentiality. Skilled in calendar management and document preparation, fostering collaboration and efficiency in fast-paced environments. Committed to supporting student success and improving operational workflows.
Overview
24
24
years of professional experience
Work History
Principal Secretary/Registrar
Center Point ISD
11.2023 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled meetings and conducted follow-up calls to parents.
- Responded to emails and other correspondence to facilitate communication and enhance school business processes.
- Maintained electronic filing through Ascender.
- Verified paperwork accuracy and checked for completion prior to processing.
- Provided clerical support to the school staff by copying, faxing, and filing documents.
- Managed calendars, scheduling meetings to optimize time management.
- Resolved student registration issues to reduce acceptance, enrolment and payment delays.
- Provided exception service by promptly addressing inquiries and resolving issues professionally.
- Facilitated student registration with admissions and records departments for smooth administration processes.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Admissions Coordinator
La Hacienda Treatment Center
12.2000 - Current
- Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
- Confirmed all insurance benefits met standards of admissions and financial as dictated by policy.
- Assisted in patient admission process based on federal and state laws.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
- Optimized communication strategies between departments involved in the admissions process, fostering collaboration and efficiency.
- Managed admissions processes for incoming patients, promptly collecting and processing necessary documents.
- Completed preliminary paperwork for incoming and outgoing patients.
- Collaborated with faculty and staff to develop a comprehensive orientation program for incoming patients.
- Conducted detailed tours of campus facilities, fostering welcoming environment that increased prospective patient interest.
ESL Paraprofessional
Center Point ISD
02.2022 - 11.2023
- Assisted by providing individualized support to ESL students.
- Collaborated with teachers to develop strategies for supporting the academic success of ESL students.
- Provided valuable input during parent-teacher conferences, helping families understand their child''s academic progress and areas needing improvement.
- Enhanced ESL students'' language proficiency by implementing engaging and interactive lesson plans.
- Facilitated small group instruction for focused language development, resulting in higher levels of retention and understanding.
- Promoted a positive learning environment by fostering cultural sensitivity and inclusivity among students.
- Increased student confidence in speaking English through regular practice activities and constructive feedback.
- Copied, organized and distributed classroom assignments or other paperwork.
Education
High School Diploma -
Stroman High School
Victoria, TX05-1983
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Keyboarding skills
- File management
- Document preparation
- Calendar management
- Multi-line phone systems
- Supply restocking
- Supply ordering
- Managing purchasing activities
- Accounts receivable and payable
- Phone etiquette
- Task prioritization
- Fast learner
- Confidentiality
Languages
Spanish
Full Professional
Timeline
Principal Secretary/Registrar
Center Point ISD
11.2023 - Current
ESL Paraprofessional
Center Point ISD
02.2022 - 11.2023
Admissions Coordinator
La Hacienda Treatment Center
12.2000 - Current
High School Diploma -
Stroman High School
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