Sandra Ogbebor
Los Angeles,CA
Summary
Project Manager with over six years of experience in a wide range of Full Project Life Cycles for Fortune 500 companies and global market. Led and managed key projects such as Regulatory Compliance, Business Intelligence, CRM, ServiceNow in Agile/Scrum environments as both Project Manager and Business Analyst in Global and Emerging markets.
Overview
7
7
years of professional experience
Work History
Project Manager
Melroselab
01.2023 - Current
- Successfully translate startups visions into tangible software solutions ensuring alignment with business goals and user needs
- Spearhead agile methodologies, fostering collaborations, adaptability and rapid development cycles for efficient project delivery
- Cultivate strong client relationships by actively listening to their needs, providing transparent communication, and delivering solutions that exceed expectations
- Implement robust quality assurance processes ensuring the delivery of high performance, scalable and reliable software products
- Demonstrate expertise in project budgeting and timeline management, consistently delivering projects on time and within budget constraints
- Proactively identify and address potential risks, minimizing project disruptions through strategic risk management practices
- Stay at the forefront of industry trends and emerging technologies, integrating cutting-edge solutions to enhance project outcomes and maintain a competitive edge
- Showcase a track record of turning startups ideas into success stories with a portfolio highlighting the transformative impact of software solutions on clients’s businesses
- Develop and execute comprehensive market penetration strategies that results in nothing less than 20% increase in the client’s market share and usually within a six month timeframe
- Fostered seamless collaboration between marketing, sales, and development teams,lesding to the successful launch of new products that exceeded revenue projections by 25%.
Senior Business Analyst
Chase Bank
01.2021 - 12.2022
- Worked with product owner and tech leads to break down stakeholder requirements into features and User Stories
- Worked with UI/UX teams to gather design specifications for web interface
- Oversaw and documented deployment processes for two teams
- Started a B.A community of practice within multiple projects to standardize the workflow across the train
- Worked closely with Project Managers to create a concise Risk Management Log System
- Updated documentation to reflect new builds, decommissioned activities and provided input to improve deployment processes
- Created the Standard Operating Procedure (SOP) through daily Scrum and Retrospective meetings with both onsite and offshore stakeholders including, the Legal, Policy, Accounts, PM and IT Development teams
- Created User stories based on stakeholder requirements on JIRA to streamline the HR and payroll requirements using ADP methodology
- Secured sign offs and created Process Flow maps
- Created a Version control matrix for all Project documentations
- Created Traceability Matrix keeping tracking of all flows across different countries
- Worked closely with the Project Manager to create a concise Risk Management Log System using HP Quality Centre
- Updated documentation to reflect new builds, decommission activities and provided input to improve deployment processes
- Facilitated and participated in scrum meetings – sprint review, daily scrum, and retrospectives to ensure consistency overboard
- Created a version control system for all projects documentation on SharePoint.
Business Analyst - Wealth Management
Morgan Stanley
09.2019 - 11.2022
- Elicited requirements from stakeholder interviews and customer surveys to capture and document the overall needs of the customer
- Decomposed Epic requirements into Functional and Non-functional (technical) requirements relevant to SAP SD - Sales and Distribution-L3
- Created BPMN Process Flows for Inventory Management, Stock Transfer, Purchase Order, Quotes, Purchase Requisition, Shipment, Sales Order, Production and Planned Order
- Worked to accelerate the Business CRM initiative by leading the PMT CRM Excellence Centre, executing best-practice solutions, and governing change management
- Created UML and BPML diagrams and Wireframes for development and maintenance of specifications, application function and implementation of the ERP system
- Performed end-to-end tracking, troubleshooting, root cause analysis, and resolution for financial applications obtaining additional vendor support necessary
- Worked closely with IT team for the set up, configuration, testing and troubleshooting of modules, including Inventory Management, Sales and Order Management and Procurements
- Elicited entire project requirements and created Process Flows for Nuance’s CRM Application, including Salesforce.com; focusing on Service Cloud and Communities
- Actively participated in all Scrum and retrospectives with IT Developers; as well as CRM strategy sessions with Commercial Excellence Leaders
- Created Process maps to measure, assess, and improve CRM end-user engagement and adoption across PMT commercial platforms; monitor KPIs for CRM Efficacy and end-user satisfaction results
- Worked as SME and lead BA for GAP analysis
- Created Epic and low-level User stories for Product Backlogs on JIRA
- Analyzed the AS-IS process along with the requirements and subsequently created the TO-BE process working in collaboration with the marketing and IT units
- Created business cases and completed the relevant project documentation in line with outlined stakeholder requirements and created flow diagrams for the requirements processes using Visio
- Interpreted competitive marketing strategies through analysis of related product share trends and markets
- Managed migrations to newer Mainframe platforms that included Unisys, IBM, Axway Hitachi systems
- Handled cost and benefit analysis for diverse marketing campaign projects
- Captured business functional and non-functional requirements in the requirement catalogue and ensured requirement documentations are clear and easy to understand to ease the process of getting stakeholder approval
- Acted as the gatekeeper managing all the change requests received by the project team and carried out the impact analysis highlighting the costs and benefits
- Worked closely with 5+ internal parties in the region and was able to track competitors pricing and sources and acquired and provided information for reporting and budgeting
- Analyzed and identified the pressing customer issues that provided the largest revenue generation and cost savings – the revenue and saving figures were typically in the millions
- Conducted research on industrial and commercial IoT products; and further developed knowledge of globally available and its relevance to the potential market
- Effectively assessed and mitigated project risks and dependencies facilitated workshops where activities were checked against promises and commitments and communicated effectively to teams and project stakeholders
- Worked with Design and Test teams to ensure that appropriate testing documentation was created to ensure that the delivered solution was in line with the requirements
- Identified, documented and resolved project issues using the RAID management technique and ensured the risk log was constantly updated
- Worked closely with the marketing unit to document the Standard Operating Procedure of the project to ensure consistency in delivery
- Also provided technical support for dashboards, reports and other tools
- Participated in creating general administration of active directory and Microsoft exchange to create, edit and maintain user accounts, mail contacts, mailboxes, distribution groups, organizational units and access permissions
- Analyzed all relevant data on in-scope users; categorized, rationalized and modeled the data set to scope the project effort on Dash works platform
- Created communication briefings for the leadership and developed supporting documentation such as talking points, 1-pagers, Vision decks to assist with consistent communication
- Monitored the implementation phase and was responsible for preparation manuals, staff training, etc
- Created a version control system for all projects documentation on SharePoint
- Created the template for management of Risk, Assumptions, Issues and Dependencies (RAID Log) which was also adopted by the Project, Policy and Legal Teams for tracking the entire project on Excel.
Business Change Analyst
Ford Motor Company Headquarters
01.2017 - 07.2019
- Elicited and documented functional and non-functional requirements from stakeholders relevant to the migration programme
- Created BPMN Process Flows for Stock Transfer, Purchase Order, Quotes, Purchase Requisition, Shipment, Sales Order, Production and Planned Order
- Created Epic and low-level User stories for Product Backlogs in JIRA
- Modeled and produced TO-BE business process from AS-IS processes using UML creating custom and standard report summarizing financial, business or economic data for review by managers, clients, executives and other stakeholders
- Facilitated Workshops and meetings with stakeholders at various levels within the organization to reach a common agreement on the migration design
- Discovered patterns and anomalies in data using ad hoc query/visual discovery and articulated the structure, components and relationship of data models
- Recorded data specifications for the business intelligence and information technology reports, dashboards and other outputs
- Maintained interface mapping tables and configuration of data for relevant units
- Interacted with implementation teams to develop transformation plan for transformation events and consolidated plans into business unit plan
- Also supported the overall transformation plan
- Tracked requirement status throughout the project in order to assist in the enforcement of data migration project schedules and deadlines
- Participated in user management and access control in an audited environment
- Identified RISKS and structure Issues for different business units in relation to the data migration, ran accurate analysis and incorporated recommendations, focused on results
- Worked to a waterfall methodology in Tranche 1, changing to Agile/Scrum methodology in Tranche 1.5
- Worked closely with the Project Team to prioritize and agree on delivery of analysis service in line with the migration implementation deadline
- Maintained consistency especially and integrity especially for accounting data through maintenance of documentation for system support functionalities and controls
- Worked collaboratively with Functional owners, Business Analysts and Business IT on upgrades, enhancements and production fixes
- Provided support throughout the project lifecycle to design team and development teams and was involved in change management and User Acceptance Test processes – test script preparation, execution and training of end users
- Worked as liaison between the business partners and the IT implementation team to align ServiceNow with the organization IT strategy
- Gathered and documented requirements for configuration/customization of ServiceNow System including workflow
- Created UML and BPML processes for developing, testing, deploying and updating workflows and approval flows and rules.
Education
Bachelors - Psychology
Lagos State University
Higher National Diploma - Computer Science
Lagos State University
Post Graduate Diploma - Public Administration
National Open University
Certified Scrum Master -
Skills
- Cost Control
- Strategic Planning
- Productivity Improvement
- Root Cause Analysis
- Document Management
- Work Flow Planning
- Compliance Monitoring
- Project Management
- Vendor Sourcing
- Risk Management
- Project Tracking
- Stakeholder Communications
- Budgeting and Forecasting
- Staff Management
- Project Planning and Development
- Conflict Management
- Business Analysis
- Client Relations
- Startup Turnaround Strategies
- Stakeholder Engagement
Position
PROJECT MANAGER
Hobbies and Interests
- Volunteering
- Cooking
Cooking and Volunteering.
I volunteer for the GCH (Giving Children Hope) Foundation. I believe the world will be a better place if we all find time in our busy schedules to lend a helping hand. I also love to cook up different ethnic dishes. It is my way of connecting and experiencing other cultures.
Timeline
Project Manager
Melroselab
01.2023 - Current
Senior Business Analyst
Chase Bank
01.2021 - 12.2022
Business Analyst - Wealth Management
Morgan Stanley
09.2019 - 11.2022
Business Change Analyst
Ford Motor Company Headquarters
01.2017 - 07.2019
Bachelors - Psychology
Lagos State University
Higher National Diploma - Computer Science
Lagos State University
Post Graduate Diploma - Public Administration
National Open University
Certified Scrum Master -
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