Summary
Overview
Work History
Education
Skills
References
Professional Licenses
Affiliations
Certification
References
Interests
Timeline
Sandra Oka

Sandra Oka

Port Hueneme,CA

Summary

Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Owner, CEO, Marketing

SaRO, LL
Port Hueneme
03.2020 - Current
  • Operates SaRO, LLC as a parent company encompassing four sub-businesses: window cleaning, health and medical information services, universal solution addressing water shortages, and a new book alongside associated clothing, toys, and additional merchandise for sale.

Community Outreach/Marketing

Oxnard Family Circle
Oxnard
04.2018 - 03.2019
  • Collaborated with nursing homes to acquire new clients for adult day care services.
    Attended local fairs and events, managing booth for potential customers and families.
    Provided information on adult day care to educate community about available services.

Sr. Technical Writer, Sr. Technical Trainer, Copy Writer, Business Analyst

Self Employed Technical Writer/Consultant
Port Hueneme
04.2009 - 03.2018
  • I Developed training materials and taught students for small businesses.
    Served as advisor on training programs and associated materials.
    Wrote and edited copy for small business publications and advertising campaigns.

Financial Manager, Property Manager

Property and Financial Manager
Port Hueneme
10.2009 - 11.2015
  • Oversaw daily financial management and investment strategies for parents' accounts.
    Coordinated with rental management companies to optimize property operations weekly.
    Ensured upkeep of properties through comprehensive management practices.

Technical Trainer / Technical Writer

Comcast Programming Group through Apex Systems, Inc.
Los Angeles
11.2008 - 03.2009
  • Developed new training materials for internal employees to enhance skillsets.
    Edited existing training resources to reflect updated company practices.
    Conducted training sessions for all employees using both new and revised materials.

Instructional Designer / Senior Technical Trainer / Business Analyst

Technicolor by Thomson through P. Murphy and Associates
Burbank
03.2008 - 10.2008
  • Collaborated with software development SCEs to gather requirements for new software initiatives.
  • Developed comprehensive training documents in multiple formats for Train-the-Trainer sessions and self-study.
  • Designed materials for both local and distance learners, enhancing accessibility and engagement.
  • Created documentation for in-person training, including trainer manuals and student materials.
  • Produced Quick Use guides, assessments, FAQs, and dictionaries to support training effectiveness.

Technical Writer / Business Analyst

Employers Direct Insurance Company through SMCI
Westlake Village
10.2007 - 01.2008
  • Collaborated with software development SCEs to gather requirements for new software initiatives.
  • Developed comprehensive training documents in multiple formats for Train-the-Trainer sessions and self-study.
  • Designed materials for both local and distance learners, enhancing accessibility and engagement.
  • Created documentation for in-person training, including trainer manuals and student materials.
  • Produced Quick Use guides, assessments, FAQs, and dictionaries to support training effectiveness.

Senior Analyst / Sr. Instructional Designer / Project Management

GPA Technologies, Inc.
Ventura
06.2005 - 10.2006
  • Collaborated with software development SCEs to gather requirements for new software initiatives.
  • Developed comprehensive training documents in multiple formats for Train-the-Trainer sessions and self-study.
  • Designed materials for both local and distance learners, enhancing accessibility and engagement.
  • Created documentation for in-person training, including trainer manuals and student materials.
  • Produced Quick Use guides, assessments, FAQs, and dictionaries to support training effectiveness.

Sr. Instructional Designer - Sr. Technical Developer / Project Manager / Business Analyst

IBM, Inc. through Alliance of Professionals and Consultants, Inc.
Raleigh
01.2004 - 05.2005
  • Traveled extensively across USA and globally to train engineers on IBM mainframe software.
  • Transported all necessary equipment to establish a functional IT mainframe system.
  • Collaborated with software development SCEs to define requirements for new software initiatives.
  • Developed training documents in various formats for Train-the-Trainer and self-study sessions.
  • Designed training materials for local and remote learners, improving accessibility and engagement.
  • Created comprehensive documentation for in-person training, including manuals and student resources.
  • Produced Quick Use guides, assessments, FAQs, and dictionaries to enhance training effectiveness.

Sr. Instructional Designer - Technical Developer / Sr. Trainer / Project Manager / Business Analyst

IBM Inc. through Alliance of Professionals and Consultants, Inc.
RTP
04.2000 - 12.2003
  • Collaborated with software development SCEs to gather requirements for new software initiatives.
  • Developed training documents in various formats for Train-the-Trainer sessions and self-study.
  • Created documentation for in-person training, including trainer manuals and student materials.
  • Designed materials for local and distance learners to improve accessibility and engagement.
  • Produced Quick Use guides, assessments, FAQs, and dictionaries to enhance training effectiveness.
  • Conducted in-person training across the United States and internationally for engineers and IT professionals on mainframe software and equipment.
  • Attended software development meetings, updating team leaders and executives on project status.
  • Maintained detailed meeting notes and distributed updates and reminders to all team leaders regarding project progress.

Education

AAS - Computer Science Networking and Security Technology

ECPI Technical College, Raleigh, NC
10.2004

College Transfer Program

Wake Technical Community College, Fuquay Varina, NC
01.1997

AAS - Business Marketing and Sales

Central City Business Institute, Syracuse, NY
01.1982

Some College (No Degree) - Microsoft MCSE, MSC, MTP Courses

New Horizons Computer Learning, RTP, NC

Some College (No Degree) - Business, Business Management

Onondaga Community College, Syracuse, NY

Skills

  • Professional
  • Organized
  • High moral and ethical standards
  • Business Acumen
  • Stress management skills
  • Proficient in computers
  • Proactive individual
  • Exceeding expectations
  • Prompt and Dependable
  • Technical Writing
  • Technical Training
  • Exceptional Customer Service
  • IT Services and Administration
  • Marketing

References

Furnished upon request.

Professional Licenses

  • CA Life Only, Health and Accident Insurance Agent
  • NC Notary Public

Affiliations

  • Motivational Speaker

Certification

  • CA Life Only, Health and Accident Insurance Agent
  • NC Notary Public

References

References available upon request.

Work Type

Part TimeContract Work

Work Location

RemoteHybrid

Interests

Have own clothing line Design and make own clothing

Love to travel and meet people from across the US and other countries

Italian Chef that loves to create new dishes and foods from around the world and enjoy with friends

Timeline

Owner, CEO, Marketing - SaRO, LL
03.2020 - Current
Community Outreach/Marketing - Oxnard Family Circle
04.2018 - 03.2019
Financial Manager, Property Manager - Property and Financial Manager
10.2009 - 11.2015
Sr. Technical Writer, Sr. Technical Trainer, Copy Writer, Business Analyst - Self Employed Technical Writer/Consultant
04.2009 - 03.2018
Technical Trainer / Technical Writer - Comcast Programming Group through Apex Systems, Inc.
11.2008 - 03.2009
Instructional Designer / Senior Technical Trainer / Business Analyst - Technicolor by Thomson through P. Murphy and Associates
03.2008 - 10.2008
Technical Writer / Business Analyst - Employers Direct Insurance Company through SMCI
10.2007 - 01.2008
Senior Analyst / Sr. Instructional Designer / Project Management - GPA Technologies, Inc.
06.2005 - 10.2006
Sr. Instructional Designer - Sr. Technical Developer / Project Manager / Business Analyst - IBM, Inc. through Alliance of Professionals and Consultants, Inc.
01.2004 - 05.2005
Sr. Instructional Designer - Technical Developer / Sr. Trainer / Project Manager / Business Analyst - IBM Inc. through Alliance of Professionals and Consultants, Inc.
04.2000 - 12.2003
ECPI Technical College - AAS, Computer Science Networking and Security Technology
Wake Technical Community College - , College Transfer Program
Central City Business Institute - AAS, Business Marketing and Sales
New Horizons Computer Learning - Some College (No Degree), Microsoft MCSE, MSC, MTP Courses
Onondaga Community College - Some College (No Degree), Business, Business Management