Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandra Olivas

Federal Heights,CO

Summary

Detail-oriented and hands-on jewelry professional with experience in creative design, gemstone sourcing, vendor communication, and production support. Proven track record in maintaining inventory systems, preparing products for photography, and ensuring quality standards in fine jewelry. Bilingual in English and Spanish, highly organized, and passionate about contributing to the creative process in a collaborative environment.

Overview

10
10
years of professional experience

Work History

Production Assistant II

Sarah O. Jewelry
Denver, Colorado
08.2023 - Current
  • Support quality control of finished pieces prior to creative review and photography
  • Inspect incoming shipments for quality and accuracy: report discrepancies
  • Managed purchase orders with vendors to maintain optimal stock levels.
  • Collaborated with other departments to coordinate replenishment activities, as required.
  • Participated in physical inventory counts to keep information accurate and current.
  • Communicate with vendors to place and track gemstone and other raw material orders
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
  • Maintain and update internal inventory systems to track stock and component usage
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Identified areas for improvement in existing processes, procedures, and equipment.
  • Provided technical support to other departments regarding quality related topics and initiatives.

Sales Associate and Designer

Sarah O. Jewelry
Denver, CO
02.2022 - 08.2023
  • Created and modified jewelry designs using CAD and sketches
  • Consulted with customers to understand needs, define expectations, and discuss budgets for pieces.
  • Contributed to visual merchandising and product display setups for new collections.
  • Sourced gemstones and advised clients on material selection based on budget and preferences.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Used bilingual skills to assist other sales associates in closing sales with Spanish-speaking customers.
  • Honed conflict resolution skills as result of diffusing tense situations with unhappy customers.

Sales Supervisor

Shinola Detroit
Denver, CO
02.2019 - 12.2021
  • Drive brand loyalty by maintaining a proactive selling culture that focuses on building long term relationships in relation to company’s brand values.
  • Understand development levels of store team members to create environment of consistent improvement and growth.
  • Build templates for email newsletters to keep relationship build with guest consistent.
  • Proficient in product knowledge and company’s brand values.
  • Collaborated with management and executives and made strategy recommendations based on insights into sales operations.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Tracked down sources of special products and services to meet customers' special needs.
  • Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.

Sales Supervisor

Forever 21
Denver, CO
01.2017 - 12.2018
  • Stand-in as Manager on Duty for Store Manager/Assistant Manager.
  • Collaborated with other managers to deliver consistent leadership across teams.
  • Hired, coached and mentored team of 17 sales representatives.
  • Processed all cash, credit and check transactions with POS system and cash register.
  • Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
  • Planned and directed floor merchandising and display building to keep stock presentable and engaging to customers.

Jewelry Associate

JCPenney
Denver, CO
05.2015 - 06.2016
  • Going through client books to inform guests on events and further deepen relationship with guests.
  • Used product knowledge to assist and suggest products to customers.
  • Explained features and benefits of diamonds and other fine gemstones to educate and inform customers about quality.
  • Assisted customers in finding luxury jewelry to fit individual taste, preferences, and budget.

Education

Adams City High School
2015

Clear Creek Academy of Jewelry And Metal Arts
Glendale, CO

Skills

  • Bilingual in Spanish / English
  • Vendor Communication
  • MS Office proficient
  • Gemstone and Raw Material Sourcing
  • Excellent communication skills
  • Troubleshooting
  • Organization and Planning Skills
  • Inventory and workflow management
  • Rapid Adapter
  • Detail-Oriented and Organized
  • Jewelry Quality Control
  • Salesforce and Zoho Proficient
  • Cross-Functional Collaboration
  • Product Styling & Shoot Prep
  • Computer-Aided Design Proficient

Timeline

Production Assistant II

Sarah O. Jewelry
08.2023 - Current

Sales Associate and Designer

Sarah O. Jewelry
02.2022 - 08.2023

Sales Supervisor

Shinola Detroit
02.2019 - 12.2021

Sales Supervisor

Forever 21
01.2017 - 12.2018

Jewelry Associate

JCPenney
05.2015 - 06.2016

Adams City High School

Clear Creek Academy of Jewelry And Metal Arts

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