Sandra Owens
Warrior,AL
Summary
Accomplished RN with a proven track record at UAB Hospital, enhancing patient outcomes through expert medication and IV administration and compassionate care. Recognized for clinical judgment and effective interdisciplinary collaboration, significantly reducing medication errors. Awarded for excellence in care transitions, embodying empathy and strong clinical skills to improve patient satisfaction and health. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
37
37
years of professional experience
Work History
RN
Kirklin Clinic at UAB Hospital
01.2024 - Current
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral and intramuscular injections and monitored responses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Provided emotional support to patients and their families.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
- Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
RN Case Manager
UAB Medicine
01.2020 - 01.2023
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Twice winner of Care Transitions STEEEPP award's. S-Safe, T-timely, E-effective, E-efficient, E-Equitable, P- Patient/family/staff, and P-Positive.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Implemented evidence-based practices to improve overall clinical performance and patient outcomes.
- Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
- Educated patients and caregivers on healthcare protocols and processes.
- Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
RN
Brookwood Baptist Medical Center
07.2017 - 12.2019
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Managed care from admission to discharge.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Monitored patient reactions to drugs and carefully documented findings.
- Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
- Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
- Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions posthospitalization.
RN
Self-employeed
08.2006 - 07.2016
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Provided emotional support to patients and their families.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
RN-wound Care
Birmingham Nursing and Rehab. Center
10.2016 - 12.2016
- Utilized evidence-based practices in the assessment, planning, implementation, and evaluation of wound care treatments.
- Established trust and rapport with patients and families through empathetic communication, easing anxieties around complex wound care procedures.
- Reduced infection rates through diligent monitoring and timely interventions in wound care management.
- Served as a resource person for colleagues seeking guidance on challenging cases or innovative treatment options in wound care practice.
- Managed complex cases involving chronic or non-healing wounds, facilitating timely interventions and specialized treatments.
- Coordinated with physicians to update wound care protocols based on current research findings, maintaining best practices across the facility.
- Educated patients and families on proper wound care maintenance, promoting self-care and preventing complications.
- Evaluated effectiveness of current treatment plans through regular reassessment, adjusting approaches as needed to optimize healing progression.
- Promoted a culture of continuous learning by staying up-to-date on the latest advancements in wound management techniques and sharing knowledge with peers.
- Enhanced patient recovery by implementing advanced wound care techniques and treatment plans.
- Developed individualized care plans tailored to each patient''s unique needs, ensuring optimal healing and minimal scarring.
RN
University of Alabama at Birmingham Hospital
01.1998 - 08.2006
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Managed care from admission to discharge.
- Provided emotional support to patients and their families.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
- Monitored patient reactions to drugs and carefully documented findings.
- Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
- Devised individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.
RN
Carraway Methodist Medical Center
03.1997 - 01.1998
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Evaluated patient histories, complaints, and current symptoms.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Educated family members and caregivers on patient care instructions.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Managed patients recovering from medical or surgical procedures.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
RN
Lincoln Home Care
06.1996 - 12.1996
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Provided emotional support to patients and their families.
- Monitored patient reactions to drugs and carefully documented findings.
- Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Recorded details regarding therapies to keep patient charts updated.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Monitored patient reactions after administering medications and IV therapies.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
RN
Carraway Methodist Medical Center
06.1987 - 06.1996
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Provided emotional support to patients and their families.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Managed care from admission to discharge.
- Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Education
Bachelor of Science - Nursing
University of Phoenix
Phoenix, AZ01.2005
Associate of Applied Science - Nursing
Wallace State Community College - Hanceville
Hanceville, AL06.1987
Skills
- Basic Life Support
- Clinical judgment
- Compassion and Empathy
- Discharge Planning
- Geriatric Care
- Health Promotion
- Medication and IV administration
- Direct Patient Care
- Patient Assessment
- Patient education and counseling
- Medication Administration
- Strong Clinical Judgment
Timeline
RN
Kirklin Clinic at UAB Hospital
01.2024 - Current
RN Case Manager
UAB Medicine
01.2020 - 01.2023
RN
Brookwood Baptist Medical Center
07.2017 - 12.2019
RN-wound Care
Birmingham Nursing and Rehab. Center
10.2016 - 12.2016
RN
Self-employeed
08.2006 - 07.2016
RN
University of Alabama at Birmingham Hospital
01.1998 - 08.2006
RN
Carraway Methodist Medical Center
03.1997 - 01.1998
RN
Lincoln Home Care
06.1996 - 12.1996
RN
Carraway Methodist Medical Center
06.1987 - 06.1996
Bachelor of Science - Nursing
University of Phoenix
Associate of Applied Science - Nursing
Wallace State Community College - Hanceville
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