Sandra Pablo
Coolidge
Summary
Dynamic professional with extensive experience in office administration and customer service, notably at Gila River Tribal Education Department. Proven ability to maintain confidentiality and manage sensitive information while enhancing operational efficiency. Strong organizational skills and adaptability have consistently improved team performance and customer satisfaction.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Secretary
Gila River Tribal Education Department
05.2025 - 08.2025
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Restaurant Manager
Raising Cane's
01.2024 - 04.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Crew Member
Raising Cane's
09.2022 - 01.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service, and sales techniques.
Sales Associate
Carters Oshkosh
04.2022 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Retail Merchandiser
Goodwill
05.2021 - 04.2022
- Organized and maintained displays to achieve clean and appealing product layouts.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
Education
Casa Grande Union High School
Casa Grande, AZ05-2019
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Time Management
- Work Ethic
- Communication Skills
- Adaptability
- Phone reception
Timeline
Secretary
Gila River Tribal Education Department
05.2025 - 08.2025
Restaurant Manager
Raising Cane's
01.2024 - 04.2024
Crew Member
Raising Cane's
09.2022 - 01.2024
Sales Associate
Carters Oshkosh
04.2022 - 10.2022
Retail Merchandiser
Goodwill
05.2021 - 04.2022
Casa Grande Union High School
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