Sandra Pace
Lithonia
Summary
Achieved high levels of customer satisfaction by delivering exceptional service and support. Enhanced organizational efficiency through effective time management and multitasking abilities. Cultivated a positive brand image by consistently meeting customer needs and adapting to challenges.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Security Officer
Securitas Security Services USA
Conyers, GA
12.2021 - 11.2025
- Monitored surveillance systems to ensure safety and security of premises.
- Conducted routine patrols to identify and mitigate potential security threats.
- Responded swiftly to emergency situations, coordinating with local law enforcement as needed.
- Developed and implemented security protocols to enhance operational efficiency.
Delivery Driver
Instacart
Alpharetta, Georgia, United States
09.2021 - 09.2024
- Double-checked meals placed in window against customer tickets for accuracy.
- Memorized dining room floor plans and understood seat number system.
- Assisted servers to optimize guest dining experience.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Cashier
- Decatur, GA
Cashier Assistant
Dollar General
United States
09.2015 - 09.2021
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures and customer services.
- Cashier Assistant
- Alpharetta, GA
Handled merchandising and restocking needs
Walmart
United States
09.2003 - 09.2014
- Assisted with customer requests and answered questions to improve satisfaction.
- Interacted politely with customers to promote quality service during checkout.
- Issued receipts, change and refunds to customers to promote smooth operations.
- Backed up cashiers ringing up large number of customers by bagging products.
- Handled merchandising and restocking needs for multiple checkout lanes.
Education
High School Diploma - undefined
Columbia High School
Decatur, Georgia, United States01.1995
Skills
General security
Detail-oriented
Surveillance
Access control
Patrol operations
Electronic surveillance
Certification
Driver's License
LANGUAGES
English - Intermediate
Timeline
Security Officer
Securitas Security Services USA
12.2021 - 11.2025
Delivery Driver
Instacart
09.2021 - 09.2024
Cashier Assistant
Dollar General
09.2015 - 09.2021
Handled merchandising and restocking needs
Walmart
09.2003 - 09.2014
High School Diploma - undefined
Columbia High School